Kohl's reviews

Limited employee discount program compared to other retailers

Expected to work on days off and most work weeks are 60 plus hours. Workload is impossible for payroll hours given. Customers at Kohls are very messy. J C Penney, Belk, Dillards and Sears are in much better shape. This has nothing to do with the amount of hours because the other retailers have little to no payroll also and they manage to keep it clean. Even Target, Ross and TJ Maxx are better managed in recovery. Best practice is a joke it is not working cause most all the Kohls I have been in are a mess. One day a hero with credit and email sign up the next day a big zero. When you are asked why and you say you are doing the same thing you did the day before but with bad results you are made to feel like you are worthless. They never give you great ideas to help with the results only beat you up for not producing every day. The training is terrible. They expect you to follow best practice but never train you in best practice. You make workload planners that take way too much time to produce and then never follow them. When the job is complete you fill them out with numbers that are not truthful and send them to the powers that be for their review. They pay managers really good to fold tables and clean up the mess at customer service. For what they pay a manager they could easily hire several more people at minimum wage to clean up the store. The respect level of managers is terrible from the associates. This may be due to the fact that management is always calling associate in the office to tell on the other managers. There is no team work only back stabbers.