Kohl's reviews

3.3

53% would recommend to a friend

(20,292 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
4.0
Jan 8, 2012
Recommend
CEO approval
Business Outlook

Pros

okay for retail, except for the temperture is too hot etc.

Cons

Environment control store tempertures makes it too hot for hard workers and some shoppers like it cooler when they shop etc.

3.0
Jan 7, 2012
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were some of the best teams ever. They were always willing to help once they saw you were willing to help. Very easy transition from training to the register as I had many experienced and helpful, patient associates to lend a hand.

Cons

Planning anything in advance was a joke. There were many times when schedules weren't received until 3 days before the start of the week. I received my 90 day review in my 9th month of employment. Hours and shifts were unpredictable. No matter how many excellent customer notes and "you did it" notes I received - I was never rewarded with the appropriate lanyard badges. It sounds totally petty - however - when you keep hearing management talk about the program with NO follow through, it becomes meaningless. You are hounded to get credit card applications and customers' emails each day. After awhile it feels like I'm harassing my customers by asking the same thing again and again. Oftentimes, you'll bw the only cashier in a department and a giant line forms when a small percentage of clientele continually insist a particular item is "on-sale" or is ringing up at $9.00 instead of $29.00. This same group thinks they can switch the stick-on price tags and I won't notice it's the wrong item name associated with the "replacement" sticker. The regular customers are a real joy and I genuinely adored helping them. I never thought Kohl's would be a high-paying job, however when review dates and requests to be cross trained in other departments go unanswered, there's only so much a person can take.

3.0
Jan 7, 2012
Recommend
CEO approval
Business Outlook

Pros

The discount (15%) could be better, but have seen worse (Toys R Us (10%) ) There is 30% a few times a year. I pretty much got my 15 and 30 minute breaks on a regular basis/every shift. Direct Deposited my check at orientation.

Cons

I applied as a part time employee and practically gave them full availability yet I was only getting about It took about 5 (plus) weeks for an availability change to finally go into effect. The customers. They get mad from everything to Kohl's cash to sale items not being the "correct price." The work attire--dress code is business casual. People come behind you and mess up what you just cleaned/folded/or hung up. But that's pretty much every where in retail.

Viewing 19720 - 19722 of 20,292 Reviews

Glassdoor has 21,464 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.