Kohl's reviews

3.3

53% would recommend to a friend

(20,305 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
3.0
Mar 5, 2012

Wouldn't do it again.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees get paid weekly, not bi-weekly. The dress code is relaxed for the most part, kind of conservative though. Employees enjoy great discounts for themselves AND family.

Cons

Hours can be scarce. Very, very, very, very, very scarce. Tight scheduling and the managers can be rude and/or pushy.

2.0
Mar 12, 2011
Recommend
CEO approval
Business Outlook

Pros

I went through the MIT (Manager in Training) program to become an ASM at Kohl's in charge of Children, Footwear and Home. While I had a great time at my training store and during the 12-weeks of freedom (i.e. not salaried) I had a good work-life balance. The pay is fair for the field and benefits are decent. Also you accumulate vacation at a pretty fast rate.

Cons

Expect 10-12 hour days on a regular basis, and during "visit mode (when higher ups announce that they will be visiting your store soon)," don't expect to go home without putting in back-to-back 16 hour days, often for 3-4 days straight. Also, you're SUPPOSED to have every other weekend off, but in reality, it doesn't always happen and you are asked to be "flexible." The "Yes we can" policy is incredibly annoying and not well thought out. Customers are constantly taking advantage and abusing the policy and you are completely powerless to stop it due to the incredibly unsustainable policy that corporate has in place. To top it off, those same customers who are ripping you off are rude and insulting. From the end of November until Jan. 1st, you must work 6-days-a-week, often for 10-12 hours a day. That's a 72-hour workweek, and Kohl's wants to advertise "work-life balance" as part of their recruiting message. And on top of all this, there is absolutely NO payroll in the store to do any of the things you are supposed to accomplish. Try to run an 88,000 square foot building with 6 people -including yourself- as customers are tearing your store apart and crying about the messy store (that they created) and the long lines. Burn-out will occur faster than you can utter the words "I need a new job."

3.0
Oct 15, 2009
Recommend
CEO approval
Business Outlook

Pros

i have a flex schedule, work with decent ppl , and health insurance.

Cons

cut hours, cut staff, unreal goals=great things ?????? for the most part i enjoy working for kohls the expectations are getting unreal . unload a truck and have all the merchandise out in 4 hrs ? sure ! mark all the clearence in store all departments and have it 90% completed and sized and buy percentage by the end of the day with a team of 5 ppl . yeah right !!! deal with the horrible returns and code 7's and make sure the strikepoints are correct cause some pant load from corp. office is flying around in the kohls jet and might come in and see ...gasp.......there is no staff ! and the store looks like you know what. cant do that oh no !!! 3 different mgrs telling you to do 3 different things. oh my gosh changing the sale every other day !!!!! what a waste of time and very "green scene" . i hate the power hours on sat afternoon when the customers get frantic cause there missing out on the "big" savings which is usally only a $1.00 and they herd themsleves to the check-out where the one person there calls for back up which is you and then your stuck blabbing about kohls charge card . and then you go back to your dept which is trashed. its fun ! ....really ! :)

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Glassdoor has 21,477 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.