Kohl's reviews

3.3

53% would recommend to a friend

(20,305 total reviews)
avatar

Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Jul 2, 2012

Waste of time

Recommend
CEO approval
Business Outlook

Pros

Great discount on top of great deals Food days! Jean Passes and parking passes

Cons

No one in management cares about the "help" Poor working conditions and awful pay No organization Stores are not kept in good condition Thought of poorly if goals aren't reached No "Thank yous" from ANYONE

1.0
Jun 3, 2012
Recommend
CEO approval
Business Outlook

Pros

The pros to working at Kohl's are the flexible work hours--so if you have another job, you are in school, etc you can usually still get shifts. Employees also get to stack their employee discount on top of other discounts on merchandise.

Cons

Kohl's has one of the lowest hourly pay rates in the retail industry; the management tries to squeeze as much work out of the fewest number of associates as possible, i.e., you may be scheduled to work in the shoe department but be summoned as back up cashier constently and to also provide carry out assistance to a customer-all at the same time-it's impossible! Also, management routinely schedules associates for shifts and assigns tasks that are the responsibility of supervisors, all the while paying the associate the much lower pay rate. They also don't tell you when you are hired that your pay raise is tied to your evaluation which is mainly tied to the # of credit applications from customers you have solicited. No matter how dependable you are or how well you do your job, or how customer serviced oriented you are, none of that matters. Management attempts to motivate with "jeans day" or "pancake day" but these things don't address the underlying problems with the working environment. Employee morale is generally horrible and the turnover rate is extremely high!

Viewing 19837 - 19839 of 20,305 Reviews

Glassdoor has 21,477 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.