Kohl's reviews

3.3

53% would recommend to a friend

(20,289 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
1.0
Aug 1, 2011
Recommend
CEO approval
Business Outlook

Pros

For young staff it's a good learning experience.

Cons

They depended on one person to take care of one department at the end of the day, it's a joke nothing is completed in the amount of time they give you.

3.0
Jul 31, 2011
Recommend
CEO approval
Business Outlook

Pros

management is very friendly and acknowledges good work. POS registers and kiosks all easy to operate. Use of radio walkies makes for very efficient team work constantly addressing anything that needs taking care of. Associates are very friendly for the most part (there's always a couple...) Popular merchandise. Most shoppers have a Kohl's card and they like the use of combined coupons. Associates are empowered by management to take care of customer so customer usually doesn't need to wait for something to be resolved.

Cons

Female shoppers trash dressing rooms and floor is rarely staffed to keep up with demand. Talk of cutting payroll gets tiresome for good employees trying to keep up which becomes impossible. Pay is terrible for hourly employees. Have worked two other retailers and been paid higher. Why still here--I guess because it's a fun team to work with and that counts for something.

4.0
Jul 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Kohl's provides its employees with a great working environment. People get a chance to polish their customer service skills. It is a great opportunity for someone to work and save money. They are extremely flexible with their employee's scheduling. I found them to be really good about working around my school schedule. It is a great first job for someone who has just entered the job market.

Cons

Working here might make a person dependent on this job, and prevent them from aspiring for better employers. The benefits provided by Kohl's may not be as competitive as other places.

Viewing 19843 - 19845 of 20,289 Reviews

Glassdoor has 21,461 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.