Kohl's reviews

3.3

53% would recommend to a friend

(20,287 total reviews)
avatar

Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
1.0
Oct 28, 2014
Recommend
CEO approval
Business Outlook

Pros

You learn lots about clothing and merchandising. You learn shopping behavior and habits as well as seasonal patterns during transitional phases. This is really valuable knowledge for yourself as a consumer because you learn how retail reaches out to the consumer. The experience will make you a more informed and savvy shopper. You are challenged to think and manager your business (meaning your sales floor area assigned to you). A lot of your success depends on getting results through others, so learning how to motivate and inspire others to do great work is critical. Building positive relationships is paramount. The key is to figure out how they want to be rewarded and recognized.

Cons

Stores are very lean and the workload is extremely heavy, so maximize your productivity to manage your area or you will live at the store and work long hours and even on some of your off days and off time. The training is low quality and inadequate. You are not given adequate time and resources to complete the required on-boarding and training to properly ramp up for your job, so you will have to make up for that later on by learning as you go. Lower ranking employees who disagree with your decisions will often appeal to higher levels of authority (without your knowledge) to get their way, and there's very little you can do about it except learn to deal with it. Employees at all levels engage in a fair amount of office drama, politics, and gossip so you must be prepared to deal with that. There is a high level of turnover within the assistant store manager and store manager ranks due to store performance frustration and job burnout.

2.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

You get to be a real part of the process of designing/producing

Cons

Getting promoted is a popularity contest. Grown adults crying after meetings. You're not allowed to sit in on meetings that you set up and prepared all of the work for, and if you get to sit in, you have to sit far away from the executives, like a caste system. You need to do your direct supervisor's job for over 1 year in order to get promoted. TERRIBLE WORK LIFE BALANCE

5.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Kohl's does a good job of making sure their employees are engaged. They request feedback on the work environment through surveys of their employees at least twice per year. I enjoy working in the marketing department as we have a lot of freedom to try new approaches and ideas. Everything you need is on-site. Two gourmet cafes, a bank, dry-cleaning, wellness center which includes a gym, doctors office, and pharmacy, concierge services, and on-site day care.

Cons

In certain areas, employees may not be recognized for their hard work. I've noticed that your experience at Kohl's is really dependent upon if you have a good manager. We see frequent re-organizing of the team structures. Communcation is a challenge due to the size of the company. Certain teams work harder than others. Some areas are very high pressure.

Viewing 226 - 228 of 20,287 Reviews

Glassdoor has 21,458 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.