Kohl's reviews

3.3

53% would recommend to a friend

(20,287 total reviews)
avatar

Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Jan 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Good Management training program. Competative salary.

Cons

-I can't speak for the company as a whole, but the people I have worked for at Kohls are very negative people. You will never be congratulated on the 99 things you do right. Rather, you will be hammered on the 1 thing they find wrong. It is almost like a game to see how bad they can make you feel about your worth to the company. -Payroll is a joke. If you are a manager, expect to work a lot of 6 day weeks and 12-14 hour days to make up for the lack of staffing. -If you get a visit from anyone higher than a District Manager, you will be expected to work 20 hour days and spend all the payroll you can. Then, you will have to work even longer the rest of the month because you will have to cut payroll to make the month. Here is the thing I don't understand....Do the Corporate level executives not understand that they are being lied to when they walk a store? Do they not get that 3 times the regular payroll was spent prepping for that visit? It seams to me that they want to be lied to. If it were me, I would want to see what my stores really looked like on a day to day basis. -A lot of metrics that they track daily. Most of these can be manipulated if you lacking integrity. There are so many managers in this company that cheat on these metrics (especially customer service and price change compliance) that the honest ones look like they are doing a bad job.

3.0
Dec 13, 2012

Great place to start a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large teams provide a support system. Benefits aren't the best I've seen, but they're pretty close (401K matching, vacation buyback, etc.) There are some very nice people who work there, and there are some people who do an exemplary job.

Cons

The environment is very intense, at times dog eat dog. Cross departmental communication is challenging and internal politics often get in the way of productivity. Very solid glass ceiling. Performance reviews aren't really tied to performance, but become more a cost of living increase.

2.0
Dec 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Large, stable employer in the Wisconsin area. Many new projects being thrown in every year. Increased IT spending.

Cons

Looking to outsource to fix every problem. Way under staffed in certain areas, many roles are not backfilled. Poor upper management visibility. Very political. Very large company. Crazy night hours for store deployments.

Viewing 247 - 249 of 20,287 Reviews

Glassdoor has 21,458 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.