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      Kohl's

      Engaged Employer

      Kohl's reviews

      3.3

      53% would recommend to a friend

      (20,287 total reviews)
      avatar

      Michael J. Bender

      61% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      20K reviews
      3.0
      Apr 9, 2009

      Kohl's - An excellent part time job if you don't have much in the way of bills.

      Sales floor associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The one thing I truly enjoy about working at Kohl's is some of the awesome people I work with. What you have to keep in mind is that it is retail so there are going to be challenges. If you enjoy working with people this may be a job for you. Scheduling is flexible for part time associates. This is an excellent job for someone who is in school that may be living at home without a lot of bills to pay. The Associate discount is fair, it was just raised to 15% on everything and there are special days every few months where it is doubled to 30% When i first started working at Kohl's I was very surprised that the discount even applies to clearance items.

      Cons

      There are several major downsides to working at Kohl's. The pay is really very low, even by retail standards. I make hardly over minimum wage and the periodic raises seem like they will barely even keep up with the raise in minimum wage. The other downside is that if you are part time do not expect to see many hours on your schedule. Advancement opportunities are possible but unfortunately someone has to leave or be promoted in order for anything to open up.

      2.0
      Oct 10, 2008

      Do your research before accepting offer- talk to the people on the sales floor.

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a profitable, growing company with good product selection and marketing. Benefits are great if you qualify.

      Cons

      Unfortunately, the frontline employees are why it's so profitable and they do not get the respect or reward they earn. Most stores are severely understaffed to save on salary and the customers do not get the service they deserve. Kohls advertises itself as a department store, but does not follow through with the service that department stores are known for. Employees are worked to the bone because they will not invest the dollars in more sales staff.

      1.0
      Oct 8, 2008

      Kohl's is for those with no future to look forward too

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people will say the employee discount you receive on merchandise. My feeling was lack of management allowed for tasks that needed to be completed to get completed without the hassle of a manager over your shoulder bogging down your productivity.

      Cons

      If you think you are important, great, but don't expect praise or even recognition on tasks that you go out of you way to complete. And I am not talking about tasks you should do as taking pride in your store, I am talking about them making you stay for overtime to complete large tasks with fellow co-workers and not even getting a thank you after. Also because management is incoherent to what is going on, don't ask to be supported in making a decision on store policy or what is good in general, you will be left hung to dry because making that dollar is more important then your value as an employee.

      Viewing 265 - 267 of 20,287 Reviews
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      ReviewsKohl's reviews

      Glassdoor has 21,458 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.