Kohl's reviews

3.3

53% would recommend to a friend

(20,287 total reviews)
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Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, work somewhere else.

Cons

Forced to sell credit cards even if you aren't a cashier, horrible training (if you get any), infuriating customers and coworkers due to location

3.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Workforce is diverse and most of the staff I worked with was friendly. Work hours were always available, very easy to pick up a shift if you wanted to.

Cons

They care too much about selling their credit card to customers. Constantly called in on my days off, after I had already worked a morning/day shift for the day, and they would call same day to try to get a night shift out of me. I felt like I was working full time hours as a part time employee with part time pay. At the time I worked there, it just felt mismanaged.

2.0
Jan 11, 2024

Assistant manager overview

Recommend
CEO approval
Business Outlook

Pros

Solid paid time off and benefits program. There are quite a few leads and associates who have been with the company for a long time and have a lot of knowledge.

Cons

The hours are extremely long and grueling during the holiday season. My store typically gets so busy by the time we open, that the only way we get merchandising done is to come in at 4 am. The company offers every other weekend off, but this is not often accurate. I have not received a weekend off since October and I'm making this post in the middle of January.

Viewing 286 - 288 of 20,287 Reviews

Glassdoor has 21,458 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.