Kohl's reviews

3.3

53% would recommend to a friend

(20,287 total reviews)
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Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
3.0
Jun 25, 2024

Subpar

Recommend
CEO approval
Business Outlook

Pros

The aspect I enjoyed most about my role was working with the associates. I cultivated a culture where everyone felt appreciated and supported, which fostered a strong sense of teamwork. As a result, we worked very well together, consistently achieving our goals through hard work and collaboration. Working at Kohl's offered me the chance to develop a wide range of skills, from leadership and training to recruitment and multi-departmental coordination. I learned how to manage a team effectively, sell credit cards and rewards programs, and build strong interpersonal communication skills. These experiences have been invaluable in my professional growth.

Cons

My experience with upper management was less positive. They were often unsupportive and failed to hold other supervisors accountable. This led to an uneven distribution of workload and pressure, with much of the responsibility falling on me. Despite this, I remained dedicated to my role and strived to maintain a positive environment for my team.

1.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I got my own office. There was hardly anything else redeemable.

Cons

So many...shall we begin? I should have known after my first 9 months that career progression was not going to take place. Nearly every tenured employee, including management has been in the company stranglehold for 20+ years and positions open up on ultra rare occasions. If you want to be a store manager, good luck to you, you'll be closer to retirement than your start date when that happens. Speaking of the management; although there are good ones, those are few and far between. *TRIGGER WARNING* I had never experienced any symptoms of depression. However, after working for Crystal Turner at the Johnson Creek, WI store, I can firmly say that my mental health had me contemplating ending it all - and not in a job sense. They transfer you from store to store with no direction and no warning. However, when you request a transfer, they tell you that your request will not be possible. The hours suck and not to mention the holidays. You are required to work as a salaried worker, beyond the target hour goal - and that's just the tip of the iceberg. Horror story time. I was scheduled for 47 hours during Christmas week 2020. My normal schedule would have me on the opening shift from Monday through Thursday and the Closing from Friday through Sunday. My beast of a boss, Crystal, thought it would be pleasant to ignore my concerns over a mismade schedule and have me do a 16 hour day on the Monday. Come in on Tuesday at 5am for truck, which I had to throw, and after experiencing an injury while doing so, I was told to get over it and keep going and proceed to finish my 12 hour shift. For those of you keeping track at home, that is 28 hours worked in the span of two days. Not to mention I commuted 45 minutes each way every day. Take us to Wednesday and I was called in on my off day to work 6 hours as register coverage....I'M A MANAGER. After being told I could have Thursday off for sure, guess who got a call being asked to come in. Of course I let that voicemail sit, but 23 missed calls later, I had enough. I drove in and worked 8 hours. We are at 42 hours of work in 4 days, and I was still scheduled to work Friday through Sunday. Of which I worked 10 hours each day. In all, as a salaried employee that week, I put up 72 hours of work and didn't even so much as receive a thank you from Crystal. If you like your own happiness, avoid this scam of a company.

Viewing 283 - 285 of 20,287 Reviews

Glassdoor has 21,458 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.