Kohl's Store Manager Program reviews

3.3

46% would recommend to a friend

(555 total reviews)
avatar

Michael J. Bender

72% approve of CEO

35% positive business outlook

Store Manager Program employees have rated Kohl's with 3.3 out of 5 stars, based on 555 company reviews on Glassdoor. This indicates that most Store Manager Program professionals have a good working experience there. Kohl's is rated in line with the average (within 1 standard deviation) by Store Manager Program professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

555 reviews
3.0
Jul 15, 2011
Recommend
CEO approval
Business Outlook

Pros

The store I work at is very friendly and the management is awesome. I can always find somebody to take any shifts I do not want and can almost always pick up more shifts from others. Its a great job for a person new to the workforce to establish experience.

Cons

However, even with a new, more organized manager, the store is still very disorganized and communication between management and associates can use some work.I find the work to be very stressful on my body, so you have to be strong and easily entertained to work there. The pay is horrible. Making only 8.25/hr for the amount of work we do, and only about 20 hours a week, just is not enough to make a living.They push credit like crazy, and you will be scolded if you do not get credit.

5.0
May 31, 2011
Recommend
CEO approval
Business Outlook

Pros

Kohl's has great benefits and programs for its employees. It is extremely involved with its communities through scholarship programs and volunteer programs to help non-profits. They are working on taking big box retail to the next level.

Cons

Limited technology so far, very cost conscious which makes payroll very tight, not promoting from within the lower store levels as much as they should (putting too much focus on unproven college students)

2.0
Mar 12, 2011
Recommend
CEO approval
Business Outlook

Pros

I went through the MIT (Manager in Training) program to become an ASM at Kohl's in charge of Children, Footwear and Home. While I had a great time at my training store and during the 12-weeks of freedom (i.e. not salaried) I had a good work-life balance. The pay is fair for the field and benefits are decent. Also you accumulate vacation at a pretty fast rate.

Cons

Expect 10-12 hour days on a regular basis, and during "visit mode (when higher ups announce that they will be visiting your store soon)," don't expect to go home without putting in back-to-back 16 hour days, often for 3-4 days straight. Also, you're SUPPOSED to have every other weekend off, but in reality, it doesn't always happen and you are asked to be "flexible." The "Yes we can" policy is incredibly annoying and not well thought out. Customers are constantly taking advantage and abusing the policy and you are completely powerless to stop it due to the incredibly unsustainable policy that corporate has in place. To top it off, those same customers who are ripping you off are rude and insulting. From the end of November until Jan. 1st, you must work 6-days-a-week, often for 10-12 hours a day. That's a 72-hour workweek, and Kohl's wants to advertise "work-life balance" as part of their recruiting message. And on top of all this, there is absolutely NO payroll in the store to do any of the things you are supposed to accomplish. Try to run an 88,000 square foot building with 6 people -including yourself- as customers are tearing your store apart and crying about the messy store (that they created) and the long lines. Burn-out will occur faster than you can utter the words "I need a new job."

Viewing 526 - 528 of 555 Reviews

Glassdoor has 21,477 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.