Krispy Kreme reviews

3.4

56% would recommend to a friend

(2,104 total reviews)

Josh Charlesworth

54% approve of CEO

37% positive business outlook

Krispy Kreme has an employee rating of 3.4 out of 5 stars, based on 2,104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Krispy Kreme employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Pays alright, above the minimum wage but not great Good amount of holiday (however the holiday pay varies depending on your weekly hours

Cons

Within my store they’ve hired 3 shift leaders over an 18 month period who seemed like they had no experience and left us, leaving a young team of staff to do a lot of roles a shift leader should be doing They promise progression at interview, however they show no real signs, one colleague was doing the job of a shift leader whilst still only just above the base pay, very poor and unfair They hire managers who are ill-experienced and don’t seem to make sure they are fit for the role or are prepared for it. Never heard of a manager who takes every saturday off (typically every stores busiest day) and also a lot of favouritism. Been told by other employees that the manager had talked behind my back also, i wasnt too bothered but feel like it is very unprofessional. They offer no sick pay Breaks are ok but not great. A 6 hour + shift will entitle you to one half an hour break. They like to make staff start shifts 15 minutes later than usual now and adjust hours so your work for 5 hours 45 minutes, meaning you miss out on your break. Days when ive had to work without a break due to it being so busy, they still deduct your 30 minute pay even if you dont take the break (always take your break if possible so you aren’t being taken advantage of). If you are on a day off and someone calls in sick or they are understaffed, they often come across in a way that makes you feel guilty when they ask if you can help out.

2.0
Jun 7, 2017

Team member

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free donuts and drink with every shift.

Cons

I didn't get any training prior to the commencement of my first day at Krispy Kreme and it was also the grand open day of the store. I felt like I am the idiot there and didn't know anything in store. The management were kind of racism, at least to me (I am the only Chinese at the store), I never received respect like other Australians there.

3.0
Apr 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Lovely staff (minus the few backstabbers) made some friends for life! Ovbiously, free doughnuts on shift are a bonus. Managers are really nice

Cons

Wage is terrible. If cogs (cost of goods) is down our hours get cut. If equipment breaks our hours get cut. 0 hour contract

Viewing 2056 - 2058 of 2,104 Reviews

Glassdoor has 2,319 Krispy Kreme reviews submitted anonymously by Krispy Kreme employees. Read employee reviews and ratings on Glassdoor to decide if Krispy Kreme is right for you.