Kroger reviews

3.1

42% would recommend to a friend

(24,191 total reviews)
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Rodney McMullen

31% approve of CEO

37% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
1.0
Jul 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers and management; I enjoy working hard and serving my customers well; 10% discount on Kroger-brand products. This would be a 4-star or 5-star review if not for the Union which takes a very large percentage of my weekly paychecks. A great place to get experience as a teenager working my first job.

Cons

Very unpredicatable schedules. I get a lot of hours (30+/week) during holiday times, sometimes only 4 hours/week during slower times. The Union is the biggest con of this job. Very high-pressure sales pitch to join. Benefits are exaggerated & costs are minimized. After weekly dues of $8 to $10, I make far less than the $7.35 hourly minimum wage. When I only work 4 hours weekly, the Union takes over 1/3 of my paycheck. After taxes, social security, and medicare are taken out, I my take-home pay is minimal. This means I'm working for experience and to build my resume.

2.0
Jan 27, 2023
Recommend
CEO approval
Business Outlook

Pros

If you don’t mind fast-paced, unreasonable demands, and don’t have a life, then I guess Kroger will work. It’s not bad to start as long as you don’t be late constantly or be lazy. Not that kinda job.

Cons

Very High Stress, constant interaction with aggressive customers, management are conniving and deceitful, Union is completely broken as far as Local 1059 Central Ohio, in both President and members. Hours are being cut so far as to almost destroy every dept, and we all know if you have one lazy person who doesn’t care, (like most dept have more than 1) then the person who actually cares gets ripped. If you’re new, they’ll let them steal, but anyone older than 3 yrs and they will get you for accidentally taking a $1.79 comb(Had to defend a girl as I’m a Union Steward. A real shame). They will put more and more on as they continue to reduce hours in hope of taking in money. They just don’t care at all for either customer or employee. If they cared, they’d fire the lazy nobodies and protect the ones who care and get them the help they need, so that way no one’s going home tired and in danger of falling asleep on the road.

2.0
Jan 11, 2019

High school students beware

Recommend
CEO approval
Business Outlook

Pros

You make at least 10 dollars an hour The union

Cons

The union Seriously. The dues cost you weekly. The first hour you work in a given week is just for union dues payment. As a high school student when I worked this job (I was a senior and I am now graduated and in college with a better job that doesn't involve customers splashing chicken juice on me), the managers really didn't respect that I was a student trying to succeed in order to graduate. They'd call me during school hours, on my off days, and threatened me and my other young fellow employees with the idea that if Kroger was busy enough, they could force us to stay an extra hour past hour shift. One day I called off to do a makeup test, and they wanted me to come in after I was done and work my shift which was 6 hours. I got done at 6pm with my test, and needless to say I didn't go in to work to midnight. I didn't go in at all. They also got angry with me on days when I was sick and didn't even go to school and they wanted me to come in to work. Even when I had pink eye, the managers didn't care. I could've infected customers, as I was a cashier who handled food and money and had to be in direct contact with people. It also made them look really bad, because I was quite obviously miserable and diseased. Not to mention the harassment from assistant customer service managers. Waking up on Saturday mornings ( or really any morning of a day I had off) with 3 missed calls, 5 Facebook messages from your manager and, somehow, 726 voicemail messages from Kroger. "Hey this is _____ I was calling to see if you could come in to work today 12 to 8 PM give me a call back as soon as you can to let me know."

Viewing 34 - 36 of 24,191 Reviews

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