Kroger reviews

3.1

42% would recommend to a friend

(24,244 total reviews)
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Rodney McMullen

31% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
2.0
Oct 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent health benefits for Management

Cons

Low wages for associates, high turnover, too much work, too many changes too fast, all affecting customers who constantly complain about discontinued products they've always gotten, empty shelves appearing like Kroger is closing and they will have to start shopping the competitors. Mngmt. Is also stretched too much. Lots of them have and are looking for another job. They make it seem as though there are lost of opportunity for advancement not so. Unless, maybe you want to be an over worked, unappreciated Store Manager.

1.0
Oct 18, 2016
Recommend
CEO approval
Business Outlook

Pros

The bathrooms were nice. Seriously, that is the only positive thing I can think of. Everything else was completely horrible.

Cons

Let me start this by saying that I'm sure some locations might be different, but mine was horrible. I walked out on my FIRST day on the floor. The interview was annoying, and very unorganized while constantly interrupted. That was my first red flag. Management was friendly despite their unorganized practices, but all of the company talk is just "talk". They say what they have to say but do not follow through with actions. I was told my pay would be adjusted according to my experience and education (I have a degree and almost 6 years of customer service), and got a whopping thirty extra cents! Woohoo! 8.40 an hour to try to pay my bills and raise my son. My first day on the floor I was not given much instruction, just tossed from person to person. I was not assigned a locker, told how breaks worked, etc. A manager brought me to nutrition and gave me some tags to work on. The section was completely unorganized and almost everything was out of place. When I asked how to use numbers on the tags to find the items, she told me she wasn't sure what they meant and that I would just have to "find" most of them. After hours of this, I was introduced to the department manager, who was constantly talking to her friends, cursing and complaining a majority of the time. I was stocking items from the skids (doing most of it because I was new I suppose), while literally being laughed at if I asked questions or "opened boxes weird". Mind you, I have retail experience and none of this stuff was new to me. The people were so rude, and only a couple actually introduced themselves to me. I found myself lost in the back room, and people were constantly running into me and I just felt like I did not belong in this "crowd". I felt extremely isolated and out of place. No matter how much I need a job, I will not bust my back and be disrespected for 8.40 an hour and not even be able to pay my bills. The turnover here speaks for itself.

3.0
Sep 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and environment. Environment can be fun and challenging. I have no more pros to share. It's not that positive a place to work anymore.

Cons

Long hours, advancement does not feel merit based, and long commutes. Difficult performance objectives and measurements. Evaluations can be changed by division and do not reflect your direct supervisors opinions. This can decrease your raises and bonus potential.

Viewing 466 - 468 of 24,244 Reviews

Glassdoor has 24,909 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.