Kroger reviews

3.1

42% would recommend to a friend

(24,247 total reviews)
avatar

Rodney McMullen

31% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
1.0
Jul 1, 2016

Terrible

Recommend
CEO approval
Business Outlook

Pros

Literally nothing good about this company. I hated the hour commute there and back each day.

Cons

I applied through a temp agency and was not told that there would be an 'assessment test' at the end of the two weeks of paid training. If I would have known this I wouldn't have wasted my time. They crammed so much information in 2 weeks and were expected to pass with a 90% to get hired on.. Still as a temp. I obviously didn't pass, I received an 89% because the material we went over wasn't available for studying outside of work. I got let go today because of this. I think this is ridiculous, I had some floor time to work and practice my position, I was apart of the email team. Every question I got wrong on the test did NOT determine my knowledge on the floor during my actual work. I was doing great, so for them to weed out people based off a test? Is unbelievable. Honestly, I don't care, because it was terrible pay, and I'm still young and not looking for a career in customer service, I was just trying to work hard and pay bills like any normal 21 year old is.

4.0
Jun 26, 2016

Patient Care Technician

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and discounts PTO They try to be flexible They PRN, float, or full-time ***Pay is $12 during the week, $13 during the weekend***

Cons

Set schedule with rotating weekends. They don't pay for your experience

1.0
Jun 16, 2016

Co-Manager

Recommend
CEO approval
Business Outlook

Pros

Benefits, mostly great people, nothing else

Cons

No work/life balance! Schedules are supposed to be written one month ahead but management goes in and changes it every other day. Many missed family events and holidays that, in retrospect, I should have called in to go to. The turnover is so high among the co-management position that as long as you don't steal or harass others, you have job security. I was in the management trainee program and the store manager was supposed to train us but he just told us to stop following him around and bother someone else. Therefore, I feel like I have learned nothing about operations. Store managers also get angry when you sit in the office to do REQUIRED paperwork that the district management wants done ASAP. Co-Managers are forced to wait until the store manager leaves for the day or is off before attempting to do any of the piles of work required. Customers are coddled by the "Customer 1st" values and whine/yell to get their way. Store manager gives them whatever they want even when it is against the policies so when he is off for the day, the customers demand the same treatment even though we are not at liberty to give it to them. Overall: Overworked, underpaid, upper management does not care about your life outside of work, if you want to be stressed every day while working 10+ hours/sometimes 12+ days in a row with no off day please apply

Viewing 481 - 483 of 24,247 Reviews

Glassdoor has 24,912 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.