Kroger reviews

3.1

43% would recommend to a friend

(24,260 total reviews)
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Rodney McMullen

32% approve of CEO

37% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
1.0
Sep 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive wages, 401k, employee benefits.

Cons

Bullying culture of management from the top down, zero work/life balance, labor cuts have made standards impossible. Discriminatory practices. Strong favoritism practices.

4.0
Sep 12, 2025

Great experience

Recommend
CEO approval
Business Outlook

Pros

Learned alot and helped me provide for my family.

Cons

Long hours and lots of physical work

3.0
Sep 12, 2025

My Experience at Kroger

Recommend
CEO approval
Business Outlook

Pros

Fast-Paced Environment: This is a great place to learn how to work quickly and efficiently under pressure. You're constantly moving and multitasking, which can be a valuable skill for any career path. Customer Service Focus: The job is all about interacting with a diverse range of people. You learn how to resolve issues on the spot, handle difficult situations with a positive attitude, and ensure every customer leaves happy. Team-Oriented: The work requires strong teamwork. You quickly learn to communicate with coworkers, coordinate tasks, and support one another to keep things running smoothly. Hands-on Experience with Systems: You get practical, day-to-day experience troubleshooting point-of-sale (POS) systems. This is an unexpected but useful way to gain some basic technical skills.

Cons

Repetitive Tasks: The work can be very repetitive. You're often doing the same tasks over and over again, which can be draining. Overburdened Staff: The store frequently operates understaffed, leading to employees in some departments, like the bakery, working excessive hours and facing immense pressure. This creates a challenging work environment and can be disheartening to witness. While employees are committed, the strain on departments and the toll it takes on a person's well-being is a significant concern. Limited Growth Opportunities: The career path for a barista is often limited to a shift lead or manager. There aren't many opportunities for growth in other departments without additional training or education. Low Pay: The compensation is often on the lower end, which can be a challenge for full-time employees.

Viewing 625 - 627 of 24,260 Reviews

Glassdoor has 24,926 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.