Kroger reviews

I am sick and tired of hearing the terms "Key Retailing" and "Percent Effective". These terms dont make for happy employees in the end. These ideas need reevaluated and some aspects need weeded out (some are good). Do away with all the stupid paperwork like tsg's because who has the time and is anyone ever really honest. We need to worry about customer service and selling groceries. Management needs to be better communicators and stop lying to their employees. If you think about it most employees will shop at their own store but if they feel disrespected and lied to and are just generally unhappy then they WILL shop elsewhere. Employees ARE customers too!! Some employees are not expected to work up to company standards and the rest of us have to work three times as hard and get no additional hours. I dont know when the last time was that I saw a properly trained employee, usually people are thrown into a job and learn by doing. There is a great lack of communication within this company, afterall how can you do a job if you arent told what the results are supposed to be and you arent given all the tools to do it with???

I know it's retail, but the work-life balance is not good at all. If you want to have a family/life outside of work, you will run yourself into the ground trying to achieve it. It's almost impossible to get on any kind of regular schedule. Your work week is advertised as 5 days 50 hours per, but it's extended beyond that way too often. That would be fine if you were adequately compensated. Which you are not. Pay is not very competitive. Bonus looks good on paper, but it's tied to various performance indicators. Some you can control, some you cannot, and after taxes it doesn't amount to much. From what I've seen, failed store managers are not typically fired. No, usually they are demoted to co-manager, but get to keep their salary. This doesn't do the morale any favors, because now you work with a guy that is your equal, yet doesn't want any responsibility because he's "on break" or getting ready to retire, but makes $10-$30k more than you do a year. You can't make this stuff up. For a multi-billion dollar corporation, it is unorganized and poorly run. Turnover is very high, from management all the way down because of inadequate pay.