Kroger reviews

3.1

42% would recommend to a friend

(24,218 total reviews)
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Rodney McMullen

31% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
4.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

COVID benefits include paid time off to quarantine, occasional $100 of Kroger credit and lots of fuel points. Employees get 15% off Kroger brand items (including simple truth, and other kroger brands) and 10% off other items. They also always have a department that needs help so if you want extra hours, it’s not hard to get here.

Cons

Kroger is a dirty company. While the compensation is nice, it’s not near that to HEB or Target. Working here will open your eyes to the major management flaws of this corporation. They will work you hard and long hours and your work may help your paycheck but not earn you anything long term. Starbucks usually has 1-3 people running a smaller version of a freestanding Starbucks but it’s the same amount of work. Be prepared to either get a difficult job, or slack your way through everything. It won’t matter, because they rarely fire people unless you call out a lot or don’t show up regularly.

1.0
Jun 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Honestly, nothing really good to say. It was a genuinely terrible place to work.

Cons

Pay was always as little as they could get away with so the turnover was constant. Among management it was 66% (this is Kroger in Texas). Two of the five managers I worked with were good people at their core. Two was ok. And one was literally the worst boss I've ever had. Even the good ones were barely receptive to feedback. The worst one didn't find coverage when I was actively vomiting in front of her and left because her shift was over. I ended up leaving an hour early on a closing shift. Somehow with 3 ASMs she still regularly scheduled us to "clopen" so when we were both opening the next day she greeted me with, "So I heard you left early last night." This is the same woman who yelled at me for calling for service on a freezer that wasn't keeping temp a few days before Thanksgiving because we would have to clear a path for the freezer tech. Systemically, they do "lean staffing" so even when everyone actually shows up for their shift, you'll still be short staffed. They do not listen to their employees about how to do anything. They'll find anything they can do to just barely avoid breaking the law or union contract.

4.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Kroger is a good, stable company. Coworkers are great. Leadership can be hit or miss, since a great deal of them have never worked anywhere but Kroger. The company is going through a period of trying to figure out how to be a modern organization, from an operational standpoint (thanks to a kick in the nether regions by Amazon) . Currently, the entire organization is run off of MS Excel. So if you've worked in an industry such as medical, CPG, etc. and come to work for Kroger, it will be like stepping back into the 1990s. I hope that this won't be the case in a couple of years, if the modernization efforts take hold.

Cons

Kroger is very siloed (division to division). There are several functions that perform the same scope of work, however, don't talk to each other. Thus lose out on potential gains that could be realized by leveraging the scale of the organization and commonality in disciplines.

Viewing 148 - 150 of 24,218 Reviews

Glassdoor has 24,882 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.