Kroger reviews

Management - Corrupt, can never staff enough employees and puts stress on the cashiers. They let me go before my 45 day trial was up because I had a few customer complaints and then on a wic voucher I accidentally read the wic wrong and gave a woman 3 extra baby foods more than I was supposed to. They said it was a "cash loss". Really?! Over 3 dollars?! Can an autistic person make a mistake? Management loves to under staff so they can save there bonuses. My good customer service was never rewarded and the woman lied to hiring manager at my evaluation to get rid of me, she saw first hand my customers were treated decent. Breaks - I almost always had to remind the front end manager to give me a break. Training - At the off site training center they only taught me the bare bones about the cashier position. Everything else I had to learn at my store. But the store did teach me what I needed to know, hence why I put training as a pro.

Short staff = many problems. There usually was only two people working and there would be so much to do. But with so little time and not enough help. You're required to bake, package, and label cookie; Make sure there is fresh chicken, and fresh sides; Complete mark downs; Go inside the freezer and load a hand truck with merchandise to fill up the display tables which stretched all the way to the front of the store; complete housekeeping duties; answer the phone that sometimes would ring insanely; Keep dishes washed..Throw out expired merchandise and replace it with fresh merchandise; All of this while having to constantly be interrupted by customers who needed meat sliced or an already make cake decorated. You don't get a lot of hours if you have not worked there at least 5 or 10 years. Seniority mattered here. The people who had been there for many years always got their hours first. And whatever was left over was given to all other employees, which sometimes would only be 8 hours for some. Who really wants to come work 8 hours and not have a good check to look forward to? Some people were even driving at least 45 minutes to come to work. So it made absolutely no sense for anyone to have to drive that long just to work one day (or two days for 4 hours). One of the managers expected extremely too much. He knew that with only two people, there was tons to do (and most of it never got completed because of the short staff but then when sales declined, we'd be the ones to blame). Yet he would come to our department nagging every single day. There were three managers, he had been there the least amount of years. But he loved to nag. The other two managers had been there at least 20 years (and they were his boss), and they never would nag. When they knew we were short staffed with tons to do, they would do what they could to try helping us. The training process on the computer took about 4 days. It is super long. People would be on the computers for 8 hours straight going reading things that didn't even partain to the position they had applied for. It was really pointless!!! They are always hiring but don't pay enough for the hard work you do. And the more people they hire, the less amount of hours you get handed over.