Kroger reviews

3.1

43% would recommend to a friend

(24,253 total reviews)
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Rodney McMullen

32% approve of CEO

37% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
2.0
Mar 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Large convenience store chain that is owned by Krogers, so there is stability.

Cons

Customer service is suppose to be driven by the Kroger theme "Customer 1st in everything we do from the decisions we make to actions we take" but they are words only, not the culture of the company. Disconnected corporate that has no understanding of store job requirements. Collusionary practices from executives expecting only "yes" employees, and showing favoritism to those that are. Pay starts at minimum, and is only allowed a max increase of two percent yearly, or .15 cents. At that it takes store management submitting the increase, corporate approval, and payroll processing, that takes weeks to be active, if approved. Nobody at store level knows if it is approved or when, which creates stress.

Viewing 23884 - 23886 of 24,253 Reviews

Glassdoor has 24,919 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.