Kroger reviews

3.1

42% would recommend to a friend

(24,219 total reviews)
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Rodney McMullen

31% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
2.0
Nov 13, 2014

What's happened?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This job has gone from great to a joke in a very short period of time. For a multi-billion dollar company, you'd think they would invest in their associates, the people who keep the company alive. Rather they invest in what? Key retailing practices that are a waste of time, weekly manager meetings that are more or less a waste of time, and all of the other nonsense that they think will improve OSATs.

Cons

This use to be a great job, but the past few years the company as a whole has taken a very negative turn. Key Retailing, that's just an excuse to ask for more work from employees and not give them any more time to do it. The budgeted hours situation? Seriously. I'd love to hear someone from corporate explain why exactly a store is doing more business than it was doing two years ago and on half the manpower. How can a department run on 18 hours of man power when the store is open for 19? And management expects ten times out of employees now than they did two years ago because of how much corporate is pushing down on them. HAS ANYONE IN CORPORATE EVER WORKING IN A DAMN STORE? Because to me, (and maybe with my masters degree in business I'm just stupid) it only makes sense that to run a company you must understand the basics of how the business works. That means the day to day operations in your stores. That means understanding that only having one person in a department during prime-time hours is counter productive. Not to mention that its harder than hell to accomplish anything in your department because you're running register. And why are you running register? Because its the first of the month and budgeted hours were so low that there are only two scheduled cashiers. THAT MAKES PERFECT SENSE! Please, continue to work your employees until they snap and quit, like so many have. Stop viewing your associates as a disposable means to an end. This company will tank if things are not changed.

3.0
Nov 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, raises based on hours worked, union, Department heads can be reasonable people 10% discount on some store brand items.

Cons

Management changes often and seams disorganized, little training offered for the job your going to do. Pay is slow to raise with only nickle and dime raises for the first four raises. you basically have to work all holidays. And the only day the store is closed is Christmas. Also a company that made $1.5 Billion can only give its employees a 10% discount on store brand items only.

2.0
Oct 20, 2014

Expectations are too high

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn a lot in your 20 weeks of training. I suppose every business is this way - not enough hours to get the job done, people are overworked and underpaid...

Cons

Training is mostly a lie. They describe everything to you in a perfect scenario. You work 54 hours a week, 9 hour days, 6 days a week. Sometimes you'll have to work 13+ hours in one day. Your employees are in a union so they don't HAVE to work to keep their job. Coordinators/DM's are supposed to be there to help you, but they only criticize you and your store. Higher ups are extremely condescending and if you come up with a solution, they shoot it down and preach "Kroger Best Practices" will get the job done - even though they won't. Plus, it's best to keep your mouth shut. They don't like anyone going against the grain - they will try to push you out. If you want to be promoted here, you have to either be friends with the district manager (your golf game better be good), or sleep your way to the top. Lastly, they enroll a new program out weekly and expect you to be perfect in every aspect on it. They expect WAAAAAY too much out of Co managers.

Viewing 238 - 240 of 24,219 Reviews

Glassdoor has 24,883 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.