Kroger reviews

3.1

42% would recommend to a friend

(24,192 total reviews)
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Rodney McMullen

31% approve of CEO

37% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
2.0
Apr 26, 2010

Kroger

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities for promotion are great, customers weren't bad, other cashiers and baggers were pleasant to work with for the most part

Cons

Minimum hours each week are required, management was extremely rude to employees, scan times were tracked which I felt placed an emphasis on rushing customers instead of providing great customer service

3.0
Mar 30, 2010
Recommend
CEO approval
Business Outlook

Pros

The job is never boring and there is always work to be done, which does make the day go by fairly quickly.

Cons

Due to cost cutting measures, the company now seems to treat their employees as disposable assets. Frankly, many of them are. By that, I mean that many of the employees really don't care in the least and will do the absolute minimum amount of work required of them. This is likely due to the poor wages offered by Kroger. You WILL start at minimum wage if you have no retail grocery experience. Additionally, you will NOT receive any raises under the current bargaining agreement until you have been employed for at least 2 years. This is very frustrating to the 20% of employees that actually put forth quality effort while the other 80% slack off. If upper management gave store level management more power over raises, this would do tons for the company. The good employees will stick around longer because there is incentive to do so and the bad employees will be weeded out.

4.0
Mar 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Stability. Insurance. Union protection. Customers. Co-workers. Haven't lost job over bad hair day. Company stays atop/ not sinking.

Cons

I haven't taken opportunities to advance because mgmnt seems to not have opportunity for family life. My opinion only.

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Glassdoor has 24,855 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.