L'Oréal reviews

No work/life balance, work from home is not the culture, no flexibility, no compassion

As someone who joined the organization externally, I wish I received many of the benefits the HR recruiter touted— education reimbursement, career development, and a strong reward system. To my dismay, none of these have proven to be true, and management has proven time and time again how much they don’t care about employee’s aspirations, and career development. For starters, management does not see the value in a graduate degree as its deemed unnecessary to perform your job. Employees that work hard are not promoted, but encouraged to move laterally within the organization. Promotions are given to employees on a system called favoritism by the management— there are many employees in positions at L’Oreal that make you question how they got into their respective positions of influence. Qualified candidates are rejected multiple times from internal roles, and given excuses that discourage them from applying/ wanting more for themselves. Instead these hard working employees are given more job responsibilities, with no title increase, or any incentive. In many ways, L’Oreal limits their employees potential, and creates a toxic work culture. There are serious organizational problems that start with a completely inept HR department that breeds mistrust and is overly political— more so than any other company. HR is completely useless at L’Oreal, no real understanding or care for the employees well-being, a poor, unresponsive resource for employee questions/ concerns, and very inauthentic. HR shares the same generic script when questioned by employees, and are poor about following up with candidates/ responding to e-mails. HR also is terrible at career planning and helping candidates make the next steps within the organization. L’Oreal does not listen to its employees, nor does it take into consideration their well-being. For example, L’Oreal offices are one of the only companies in the NY/ NJ tristate area to go back to work amidst a pandemic. This was communicated with barely any notice nor was their any transparency. L’Oreal also did not provide adequate resources for employees to work comfortably from home, and has proven throughout this pandemic how they do not put the safety / wellbeing of employees at the forefront of the business. I would strongly urge any candidate to rethink working for L’Oreal— it is truly a demoralizing environment that makes you question your worth and career.