Is LanceSoft a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at LanceSoft have rated their employer with 4.2 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of LanceSoft employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at LanceSoft now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at LanceSoft .

Does LanceSoft pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at LanceSoft with 4.1 out of 5 stars based on 17 anonymously submitted employee reviews. This is 15.8% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at LanceSoft.

What are the top reviewed jobs at LanceSoft?

Recruiter (72) , Technical Recruiter (42) , Management Trainee (35) , Associate (29) , Software Engineer (29) , US IT Recruiter (28) , Contractor (26) , Project Manager (23) , Associate Recruiter (22) , Senior Recruiter (19) , Senior Software Engineer (16) , Team Lead (15) , Business Analyst (14) , Executive (13) , IT Recruiter (13)

What are the pros of working at LanceSoft according to real employee reviews?

"Found a contract for me 100% remote Pay was good and the contract was extended Recruiters were always available for questions" ((in 73 reviews)); "Great communication also very punctual" ((in 65 reviews)); "Management is good and Sumeet Sir is supportive" ((in 57 reviews)); "Salary is good and the food facility also because it is totally night shift job." ((in 56 reviews)); "The work culture and people around you is good" ((in 42 reviews))

What are the cons of working at LanceSoft according to real employee reviews?

"No benefits since is contract job" ((in 52 reviews)); "Unclear conditions and no job security" ((in 15 reviews)); "No paid time off or other benefits due to contract." ((in 8 reviews)); "Also, their benefit package to buy into was completely substandard and noncompetitive." ((in 4 reviews)); "middle management, career growth, leadership" ((in 4 reviews))

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LanceSoft

LanceSoft Customer Service (CSR) reviews

4.2

89% would recommend to a friend

(17 total reviews)

Ram Karuppusamy

100% approve of CEO

91% positive business outlook

Ratings by category

4.9

Work/Life balance

4.7

Culture & values

4.7

Senior management

4.6

Diversity & inclusion

4.1

Compensation and benefits

3.6

Career opportunities

Customer Service (CSR) employees have rated LanceSoft with 4.2 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. LanceSoft is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

17 reviews

4.0

Nov 7, 2025

good

Account manager

Recommend

CEO approval

Business Outlook

Pros

good environment for beginers lovely

Cons

good for beginers who start career

4.0

Mar 25, 2025

Good company

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

They are able to get you in with a good job

Cons

They are not always clear about when your project will end and they don’t have another job lined up when the project closes

5.0

Sep 3, 2024

Good place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Make it easy for you Great communication Friendly workers

Cons

No specific cons to report

Viewing 1 - 3 of 17 Reviews

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Jobs at LanceSoft

Order Entry Specialist

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LanceSoft

LanceSoft Customer Service (CSR) reviews

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good

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