Is LanceSoft a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at LanceSoft have rated their employer with 4.2 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of LanceSoft employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at LanceSoft now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at LanceSoft .

Does LanceSoft pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at LanceSoft with 4.1 out of 5 stars based on 17 anonymously submitted employee reviews. This is 15.8% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at LanceSoft.

What are the top reviewed jobs at LanceSoft?

Recruiter (72) , Technical Recruiter (42) , Management Trainee (35) , Associate (29) , Software Engineer (29) , US IT Recruiter (28) , Contractor (26) , Project Manager (23) , Associate Recruiter (22) , Senior Recruiter (19) , Senior Software Engineer (16) , Team Lead (15) , Business Analyst (14) , Executive (13) , IT Recruiter (13)

What are the pros of working at LanceSoft according to real employee reviews?

"Found a contract for me 100% remote Pay was good and the contract was extended Recruiters were always available for questions" ((in 69 reviews)); "Management is good and Sumeet Sir is supportive" ((in 58 reviews)); "Salary is good and the food facility also because it is totally night shift job." ((in 51 reviews)); "Helping and friendly staff" ((in 44 reviews)); "The work culture and people around you is good" ((in 43 reviews))

What are the cons of working at LanceSoft according to real employee reviews?

"No benefits since is contract job" ((in 56 reviews)); "Unclear conditions and no job security" ((in 15 reviews)); "No paid time off or other benefits due to contract." ((in 8 reviews)); "Health benefit not great." ((in 6 reviews)); "Salary is always late, upper management is giving out unrealistic goals, upper management does not have boundaries and does not care about the welfare of their employees, very high standards but provide minimal care to employees when performing, impulsive decision making of director that only caters to his wants and not thinking about his employees." ((in 3 reviews))

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LanceSoft

LanceSoft Customer Service (CSR) reviews

4.2

89% would recommend to a friend

(17 total reviews)

Ram Karuppusamy

100% approve of CEO

91% positive business outlook

Ratings by category

4.9

Work/Life balance

4.7

Culture & values

4.7

Senior management

4.6

Diversity & inclusion

4.1

Compensation and benefits

3.6

Career opportunities

Customer Service (CSR) employees have rated LanceSoft with 4.2 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. LanceSoft is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

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Reviews by job title

17 reviews

5.0

Feb 28, 2024

Take calls

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great hours and pay with understanding

Cons

Need longer lunch time, other then that i dont have cons

3.0

Jan 16, 2024

It was Okay

Account manager

Recommend

CEO approval

Business Outlook

Pros

Manager was nice and encouraging

Cons

- lack of proper CRMs, tools - disorganized - lack of process/price documentation

5.0

Sep 26, 2023

Employee Friendly and Strong values

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work at!!! Work life balance and opportunity to learn and grow . Work flexibility and also management listens to the employees concerns and tirs to fix the issues swiftly.

Cons

No cons as of now

Viewing 4 - 6 of 17 Reviews

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Jobs at LanceSoft

Order Entry Specialist

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LanceSoft

LanceSoft Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Take calls

It was Okay

Employee Friendly and Strong values

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