Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 848 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Lands' End to a friend and 40% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 77 reviews)); "Flexible and laid back with good pay" ((in 43 reviews)); "Great coworkers and team mates" ((in 28 reviews)); "Great culture and very inclusive." ((in 28 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 26 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 41 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 17 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "No bonuses to speak of for several years." ((in 13 reviews)); "Horrible upper management, no career growth" ((in 13 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)

Andrew McLean

68% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (765 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews

5.0

Aug 23, 2021

Job

Order filler

Recommend

CEO approval

Business Outlook

Pros

I like the flexible schedule.

Cons

I don’t like how hot the building gets in the summer.

3.0

Aug 21, 2021

Lands End 2021

Sales associate

Recommend

CEO approval

Business Outlook

Pros

As a 45 year long customer of the brand, in need of an immediate gap job, I solicited Lands End for any available opportunity. Ideally as Manager though accepted Sales Asssociate for immediate income. I found LE culture to be dysfunctional, poorly managed though an impressive number of sales associates, all women, had been employed at LE 15+ years. Ultimately I chose not to return to LE post March 16, 2021 shutdown due to pandemic and LE's notable lack of sanitation throughout store.

Cons

Ultimately I chose to leave LE post March 16, 2021 shutdown due to pandemic especially due to LE's notable lack of general maintenance. They did not use professional service but required employees do store cleaning.

Lands' End Response

4y

Thank you for taking the time to provide feedback. We would like to know more about your experience. Please email us at employeefeedback@landsend.com.

3.0

Aug 17, 2021

OK temp work

Returns processor

Recommend

CEO approval

Business Outlook

Pros

Lands' End has a good location within the town centre. The work is simple enough, minimal training is required for some jobs.

Cons

The work in the department is repetitive and targets driven, repetitive nature of job is manageable on a temporary basis.

Lands' End Response

4y

Thank you for taking the time to write a review.

Viewing 310 - 312 of 765 Reviews

Jobs at Lands' End

Warehouse/Distribution Center Rehire Stevens Point

Women's Fit Model - Extended Size

Women's Fit Model - Size 6-8

Designer - Accessories (Hybrid from NY)

Health & Fitness Assistant

Dodgeville, WI

View job

Lands' End

Lands' End reviews

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Lands End 2021

OK temp work

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