Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 849 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 61% of employees would recommend working at Lands' End to a friend and 43% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lands' End?

61% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Packer (11) , Order Filler (10) , Sales (10) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 83 reviews)); "Flexible and laid back with good pay" ((in 37 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 31 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 28 reviews)); "Benefits are good" ((in 28 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 40 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 18 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "Horrible upper management, no career growth" ((in 12 reviews)); "No bonuses to speak of for several years." ((in 9 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

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Lands' End

Lands' End reviews

3.5

61% would recommend to a friend

(766 total reviews)

Andrew McLean

66% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

766 reviews

4.0

Jul 21, 2008

Lands' End...not good fashion but must be doing something right.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

They are very good to thier employees.

Cons

Everyone that works there has been there for a long time and it is hard to feel a part of the "family" sometimes. Sometimes they act like some tasks are very hard when they really aren't at all. They need to update their systems to be comparable to others.

3.0

Jul 20, 2008

Sure, you'll work 60 hours a week...but you don't have to make a single decision!

Merchant

Recommend

CEO approval

Business Outlook

Pros

LE is just trying to sell chinos to white people--but they try to make good-quality chinos and make their customers happy while they do so.

Cons

Micro-management! There is zero empowerment--every VP is checking every zipper, every catalog layout, every email that goes out, every shade of blue. And the senior executives are right behind, double-checking all of the above...and then deciding, um, no, change it. And then: Oops, change it back.

1.0

Jul 7, 2008

Don't work here if you have the option

Technical designer

Recommend

CEO approval

Business Outlook

Pros

On-site child care and lots of "morale" events

Cons

If you want to be promoted equally and have any fair compensation, this is not the place to work. Different departments have different advancement rules. Rules are often changed and people are not informed until it affects them poorly. Management does not have back bones and will not stand up for you.

Viewing 763 - 765 of 766 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Warehouse / Production

Warehouse/ Production

Women's Fit Model - Extended Size

Men's Fit Model - Size Medium