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      Lands' End

      Engaged Employer

      Lands' End reviews

      3.5

      58% would recommend to a friend

      (765 total reviews)
      avatar

      Andrew McLean

      68% approve of CEO

      40% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      3.1

      Compensation and benefits

      Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      765 reviews
      2.0
      Feb 22, 2021

      Unappreciative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good location if you like the country living. Company try's to be relevant

      Cons

      Company try's and try's but gets no where as far as growth. Huge blame game as upper management try to save their jobs.

      2.0
      Feb 20, 2021

      Look elsewhere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun Co workers, beautiful campus

      Cons

      Horrible culture, boys club, lack of true leadership

      avatar
      Lands' End Response
      5y
      Thank you for taking the time to provide feedback. We take these concerns very seriously and would like to know more about your experience. Please email us at employeefeedback@landsend.com.
      3.0
      Feb 19, 2021

      Could be great....

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flex schedule for night work, pay is okay, professional learnings offered and encouraged to sign up for, the customer base is awesome, remote

      Cons

      Not transparent about the requirements for metrics during training, mandatory "on-call" shifts even if they do not need you, the dialer that is sent to your cell phone via text comes across as indecipherable jibberish, very demanding/complex internal system to learn and ultimately penalized for using the department to help you navigate a call as this will always increase your call time with a customer, no coaching until after peak season. Constant fear of looming job loss if your numbers do not meet the expectations you didn't know were even there until after weeks of learning and working at LandsEnd.

      avatar
      Lands' End Response
      5y
      Thank you for taking time to share your experience. We are working on plans to update our customer care system to make it more user friendly. We take your concerns very seriously and will share them with our Customer Care team, as we are always looking for ways to improve.
      Viewing 355 - 357 of 765 Reviews
      Related searches: Lands' End jobs | Lands' End salaries | Lands' End benefits | Lands' End interviews
      ReviewsLands' End reviews

      Glassdoor has 848 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.