Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)
avatar

Andrew McLean

68% approve of CEO

42% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews
2.0
Nov 3, 2017

Boys Club

Recommend
CEO approval
Business Outlook

Pros

Great reputation. The company was founded on great principals but they are floundering. All the people that have been there for 15+ years are leaving in droves.

Cons

Management is running the company into the ground. Unrealistic expectations. Extremely unprofessional management.

4.0
Nov 1, 2017
Recommend
CEO approval
Business Outlook

Pros

-Great pay for a call center position -Flexible schedule and usually managers worked around school schedule -Opportunity to pick up shifts and work more hours -Leads and and supervisors were very supportive if you didn't understand something. -Fast paced and great for college students

Cons

-Very repetitive calls. Easy but repetitive -Majority of the calls were negative (people call you if they have a problem) -Must be able to compartmentalize work from personal life - A 6-8 hour shift can be very tiring after talking to people all day. (be prepared to bring snacks and energy products) - Since Kmart and Sears are closing down all over the U.S. I can foresee that the "Shop Your Way Reward Program" will not be existing in the next 15-20 years. Do not plan to retire here.

2.0
Oct 23, 2017

Regional Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salary, benefits and time off

Cons

Unrealistic sales goals, lack of leadership and sales support

Viewing 487 - 489 of 765 Reviews

Glassdoor has 849 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.