Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)
avatar

Andrew McLean

68% approve of CEO

40% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews
5.0
Aug 27, 2015

Great Experience!

Recommend
CEO approval
Business Outlook

Pros

-Great hands on experience -Real life intern group project - Great work atmosphere

Cons

-Location -Commute -Internship length: too short

3.0
Aug 10, 2015

They want to do well, but are mired by the past

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really bright people that are part of this organization. In the last couple years there has been an influx of top-tier talent brought in at top dollar to help try to drive Lands' End into the future. There are some exceptionally bright people that work in certain pockets. Work/life balance is pretty good in most areas of the company. They are pretty flexible with family schedules, and they have a lot of nice perks for employees like the fitness center. Oh, and they are a casual shop, though this really means 'dress-up-how-you-want-to' on the creative side of the business.

Cons

Things looked hopeful with a spinoff from Sears, but the upper management turmoil that has gone on for the last few years has left the company tailspun and floundering. Especially in the IT department, the influx of new talent and their ideas are met with violent opposition from the old school. It's very much the case of worlds colliding, past and future. They don't invest in professional development AT ALL. They expect any learning to be done on your own time and dollar, so it's no shock that a lot of people are really old school in their skill sets and management styles. The hangover from Sears and the layoff days is still around, and the mass exodus of the more market-attractive roles attests to the curmudgeon culture. If you haven't stewed in the cranky, antiquated, complacent environment for most of your career, as so many still there have, the IT culture is pretty hard to tolerate long-term. Progressive management is not a thing over there. Not all parts of the business are that bad, but things are not looking good.

4.0
Aug 10, 2015

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee discount, pleasant work environment, very accommodating to physical disabilities, and lots of perks.

Cons

None. This is a pleasant place to work.

Viewing 604 - 606 of 765 Reviews

Glassdoor has 848 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.