Lands' End reviews

3.5

58% would recommend to a friend

(764 total reviews)
avatar

Andrew McLean

68% approve of CEO

40% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

764 reviews
4.0
Jun 25, 2015

Manager

Recommend
CEO approval
Business Outlook

Pros

I loved working for Lands' End. The people are professional but personable. Upper management looks to promote from within, and they are always grooming staff for advancement. Also, Lands' End provides superior customer service, and the home office and call center (because it is an online and catalog business as well) were very supportive in anything I needed at a store level to satisfy my customers. I learned a lot about retail and visual merchandising working for Lands' End, and I absolutely love the brand, so of course that contributed to the pride I took in my job there.

Cons

Due to Lands' End's association with Sears there were a lot of dotted lines in who I reported to, as well as corporate disagreements that trickled down to the store level and effected my staff's and my job.

4.0
Jun 11, 2015

CSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly and courteous coworkers. Nice atmosphere

Cons

Full time offered sparingly. Paid time off accrues very slowly

3.0
Jun 10, 2015

ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ok, but not great, need more manager attention.

Cons

too many changes at corporate level

Viewing 613 - 615 of 764 Reviews

Glassdoor has 847 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.