Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 849 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 61% of employees would recommend working at Lands' End to a friend and 43% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lands' End?

61% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Packer (11) , Order Filler (10) , Sales (10) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 80 reviews)); "Flexible and laid back with good pay" ((in 40 reviews)); "Benefits are good" ((in 32 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 28 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 28 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 38 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 20 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "Lack of respect from upper management." ((in 12 reviews)); "No bonuses to speak of for several years." ((in 10 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

61% would recommend to a friend

(766 total reviews)

Andrew McLean

66% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

766 reviews

1.0

Oct 7, 2013

Inventory Planner

Inentory plannet

Recommend

CEO approval

Business Outlook

Pros

Some nice employees. Customer focused. User friendly internet site. Nice volunteer program. 401k & flex programs. Environmentally responsible. Garden and orchard.

Cons

Poor systems & reporting causing conflicting reports and most work to be manual. Lack of communication within organization. No clear career path or development. Many open positions and no intent to hire causing departments to absorb workload. Minimal or no raise even with exceptional job performance. Lack of acknowledgement of achievement. Unproffesional managers. Long work hours expected.

4.0

Sep 30, 2025

Everything is okay..... but is it?

Marketing

Recommend

CEO approval

Business Outlook

Pros

Flexible work/life balence Lots of employee perks from the Comer Center (Pool / Gym / indoor track) Great employee discount on all apperal Great people who care about what they do HR plans engaging employee activities, skills training and even mental health / communication training Unlike another review I find it a POSITIVE thing that Lands' End makes diversity a priority

Cons

Constant turnover through layoffs and people leaving on their own accord Lack of communication between senior leadership and the people who actually do things Days often can feel like you are fire-fighting and being expected to deliver results timely even though other teams do not meet their deadlines

Lands' End Response

8mo

Thank you for sharing your experience. We’re glad you’ve found value in our flexible work environment, employee perks, and commitment to an inclusive culture. We truly appreciate your feedback on communication and change. Your voice matters, and we’re committed to fostering an environment that’s authentic, supportive, and transparent where employees feel valued and heard.

2.0

Jun 13, 2025

Chaotic Environment, Poor Leadership, and Unsustainable Workload

Designer

Recommend

CEO approval

Business Outlook

Pros

-Some talented and supportive coworkers doing their best in tough conditions -Occasionally interesting design work when not derailed by shifting priorities

Cons

-I echo previous warnings about the product/design team—proceed with caution especially if moving and getting into a contract. -The environment is unpredictable and chaotic, with constant changes in direction that lead to wasted work and endless re-dos. -Expectations of over development are unrealistic given the chronic understaffing. -Morale is extremely low. Teams are exhausted and burning out with no relief in sight. -Layoffs happen annually. Leadership openly threatens people’s jobs in group settings creating un-safe environment -Pay is below market for the level of skill and workload expected. -The office is located 40 minutes from any major town which creates even longer work days. In office time is unpredictable as teams plan around what works best for when leadership can travel to Wisconsin. -Leadership shows little awareness or accountability for the instability they create. Communication is poor, and trust is low across teams.

Lands' End Response

11mo

Thank you for taking time to share your thoughts with us. We would like to know more about your experience. Please email us at employeefeedback@landsend.com.

Viewing 61 - 63 of 766 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Warehouse / Production

Warehouse/ Production

Women's Fit Model - Extended Size

Men's Fit Model - Size Medium

Lands' End

Lands' End reviews

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Inventory Planner

Everything is okay..... but is it?

Chaotic Environment, Poor Leadership, and Unsustainable Workload

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