Lands' End reviews

3.5

61% would recommend to a friend

(766 total reviews)
avatar

Andrew McLean

66% approve of CEO

43% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

766 reviews
3.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

great work life balance direct managers are open to feedback

Cons

everything feels last minute 4th quarter is always crazy

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Lands' End Response
1y
Thank you for taking time to share your feedback. We appreciate it.
5.0
Jan 21, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Leadership genuinely cares for employees. Schedule flexibility. Excellent training.

Cons

None that come to mind.

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Lands' End Response
1y
Thank you for taking time to write a review. It’s wonderful to read that you’re enjoying your time at Lands’ End!
1.0
Jan 7, 2025

No

Recommend
CEO approval
Business Outlook

Pros

Work from home and that’s pretty much it

Cons

I first loved this job when I first started and then I started working peak and could see this is not the job for me , the customers can be so vicious and needy and downright rude but what’s even worse is when having to reach out to customer service and sales assist line it’s sickening how rude and nasty they can be .. we are supposed to be on the same team and they literally talk to you like dirt on the ground , they don’t care if you new and just learning , they are so rude !! And even some of the store reps that call in can be very rude and impatient, everyone was new at one point and no one is perfect …and they either let them eavesdrop on calls but they have someone who gets to literally do nothing but eavesdrop on calls and it’s annoying like what are you lookin for !? This Job was not for me and I’m glad I’m gone !

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Lands' End Response
1y
Thank you for taking the time to provide feedback. We would like to know more about your experience. Please email us at employeefeedback@landsend.com.
Viewing 70 - 72 of 766 Reviews

Glassdoor has 849 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.