Lands' End reviews

3.5

58% would recommend to a friend

(764 total reviews)
avatar

Andrew McLean

68% approve of CEO

40% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

764 reviews
1.0
Jan 23, 2021
Recommend
CEO approval
Business Outlook

Pros

No pros! This is a terrible company to work for.

Cons

They are disrespectful to African-American employees. They disregards concerns about unfair treatment. And they lie about vacation time and paid time. They say they’ll give you The time but when you check your paycheck it shorts HUNDREDS and it is almost impossible to contact Human Resources. The human resource department is a joke. I would never recommend this job to anybody. Honestly I can say that they are very racist.

avatar
Lands' End Response
5y
Lands’ End takes the concerns you expressed seriously. Discrimination of any kind is abhorrent to Lands’ End’s core values and principles. Lands’ End is committed to a diverse and discrimination-free workplace and fair employment practices. We encourage you to reach out to us directly at employeefeedback@landsend.com so we can gather information and look into the concerns you expressed.
5.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

There is a lot of growth opportunity. The staff is starting to turn over after a decade being owned (poorly) by Sears and many positions are opening up at all levels. Leadership is starting to focus on attracting quality candidates from Madison through remote work policies and highlighting the great culture. For someone who produces good work, knows how to work with leadership to define their career path and follows that up through self-motivated professional growth there would be few limits.

Cons

Some areas of business are needing a lot of development. Board and executive leadership is somewhat tainted by Sears allies, who I don't feel have Lands' End's best interest at heart. For some the commute from Madison will be a turn off, but the work-life culture and half-day Fridays balance it out. Don't be a wuss, the drive isn't bad.

3.0
Oct 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits are fantastic and you're treated like a real person, with one on one continued training when you're finally on the floor. Your lead will get to know you on an individual basis and you'll be treated like a part of the team from the beginning.

Cons

You aren't guaranteed any hours for months, merely to average 29 hours per week at the end of the year. There are WEEKS where you will go unscheduled (and EVERYONE starts as flex, with movement to full time occurring after years of working there). When I complained regarding the necessary number of hours I need to take care of my family, I was encouraged to apply for food stamps.

Viewing 73 - 75 of 764 Reviews

Glassdoor has 847 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.