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      Lands' End

      Engaged Employer

      Lands' End reviews

      3.5

      61% would recommend to a friend

      (766 total reviews)
      avatar

      Andrew McLean

      66% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.2

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      766 reviews
      4.0
      Nov 19, 2024

      Great place

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly staff and beautiful store.

      Cons

      Very small stock room and barely a break room.

      avatar
      Lands' End Response
      1y
      Thank you for taking time to write a review. We appreciate your feedback.
      3.0
      Nov 15, 2024

      Mediocre company to work for

      sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very kind and helpful trainers and leaders, flexible part time hours, work at home, open 7 days for best flexibility

      Cons

      Horribly outdated and cumbersome systems that involve too many steps (increases call time), tech issues due to outdated tech, not enough choice in hours (we should be able to request half shifts on our availability calendar), this is more cistomer service than sales which was false advertising for the role. Returns, etc. should go to customer service NOT seasonal sales. Very strange practice given they have CS. (The role would be fantastic if it were truly just sales.) Pay is low. Similar roles at competitors pay several more dollars per hour. Training was NOT long enough. Some CS staff gets annoyed when we call them even though we trasfer what we were trained to transfer.

      avatar
      Lands' End Response
      1y
      Thank you for taking the time to share your thoughts. We appreciate your feedback.
      Viewing 79 - 81 of 766 Reviews
      Related searches: Lands' End jobs | Lands' End salaries | Lands' End benefits | Lands' End interviews
      ReviewsLands' End reviews

      Glassdoor has 849 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.