Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 847 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Lands' End to a friend and 40% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 81 reviews)); "Flexible and laid back with good pay" ((in 41 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 29 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 28 reviews)); "Benefits are good" ((in 25 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 41 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 20 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "No bonuses the last couple of years and tiny raises." ((in 14 reviews)); "Upper management was terrible." ((in 11 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

58% would recommend to a friend

(764 total reviews)

Andrew McLean

68% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Lands' End has an employee rating of 3.5 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

764 reviews

2.0

Oct 6, 2024

I was hoping for something better

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

During Peak there are hours & incentives, 50% employee discount

Cons

Very low hours during the summer, sucky attendance policy, management sucks, some of them

Lands' End Response

1y

Thank you for taking the time to provide feedback. We would like to know more about your experience. Please email us at employeefeedback@landsend.com.

3.0

Feb 24, 2024

Try something new

Assistant designer

Recommend

CEO approval

Business Outlook

Pros

My team was amazing. My manager was a great mentor and always empowered and encouraged me to share my ideas and design whatever I was excited about. My cross-functional team was great to work with too.

Cons

Leadership doesn't always seem open to trying new things. Working on the design team, it became discouraging to design something I was excited about only for everything fun and interesting to be stripped away. I get why the main office will stay where it is, but designers need more than some corn fields to feel inspired, look into having a creative space in a bigger city, much of the design team lives a 50-minute commute away and it's just not sustainable.

Lands' End Response

2y

Thank you taking time to share your thoughts. We appreciate your feedback.

1.0

Oct 5, 2023

Supposed to be a Good Company. Why Such High Turnover

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Customer Focused. Offer some benefits for part-time. Remote work offered. Employee discount.

Cons

I quit after the 7th day of training. I was a remote worker, and my equipment had problems from day one. Crashed at least 4X a day. Saw too many red flags during training. 60 people in the training class I was in was a big one. Why such a high turnover?? This was not my first call center or remote position, either.

Lands' End Response

2y

Thank you for taking time to write a review and share your concerns and suggestions. We appreciate the feedback.

Viewing 106 - 108 of 764 Reviews

Jobs at Lands' End

Warehouse/ Production

Men's Fit Model - Size Medium

Security Specialist - Full Time

Warehouse / Production Rehire Dodgeville

Dodgeville, WI

View job

Lands' End

Lands' End reviews

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I was hoping for something better

Try something new

Supposed to be a Good Company. Why Such High Turnover

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