Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lands' End

      Engaged Employer

      Lands' End reviews

      3.5

      58% would recommend to a friend

      (764 total reviews)
      avatar

      Andrew McLean

      68% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Lands' End has an employee rating of 3.5 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      764 reviews
      2.0
      May 20, 2023

      Revolving door

      Network manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some really smart and motivated people that come through there from time to time.

      Cons

      Culture and morale are in a bad place. People want to come in and help the company find its way, they are all to quickly run off in favor of cutting corners and decisions based on ego.

      avatar
      Lands' End Response
      3y
      Thank you for taking the time to share your feedback.
      1.0
      Jan 10, 2023

      Do not even apply here!

      Customer sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is nothing positive about working there.

      Cons

      They expect you to meet an AHT of 7 minutes when all the customers who call, call for catalog orders they want to place and either they cannot see the item number, they don’t have their list ready or the item number doesn’t exist! Then they threaten to fire you if you are not meeting call handle time exceptions! This puts pressure on the agent and it’s just not a good situation. I would advise you to not apply here if you do not want the pressure

      avatar
      Lands' End Response
      3y
      Thank you for taking the time to write a review. We would like to know more about your experience and encourage you to email us at employeefeedback@landsend.com.
      2.0
      May 11, 2022

      Old School Retail

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -employee discount -Paid Time Off -benefits -pay

      Cons

      -stuck in the old ways of retail, you have to kiss up to higher ups who don’t really know what’s going on -don’t want to listen to actual feedback, once you deliver it, it’s taken as unprofessional and unwarranted -there’s favoritism like no other, people have jobs because they are friends of higher ups -will “listen” to your concerns or issues, but won’t do anything because that’s how things are done -HR is useless, can’t even fire incompetent people

      avatar
      Lands' End Response
      4y
      Thank you for taking the time to share your feedback. We take these concerns very seriously and encourage you to email us at employeefeedback@landsend.com so that we can understand more about your situation and how it can be improved.
      Viewing 109 - 111 of 764 Reviews
      Related searches: Lands' End jobs | Lands' End salaries | Lands' End benefits | Lands' End interviews
      ReviewsLands' End reviews

      Glassdoor has 847 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.