Lands' End reviews

3.5

58% would recommend to a friend

(764 total reviews)
avatar

Andrew McLean

68% approve of CEO

40% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

764 reviews
3.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

The customers are great and loyal

Cons

No direction from corporate on simple thing to run the store

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Lands' End Response
2y
Thank you for taking the time to share your feedback. We would like to know more about your experience. Please email us at employeefeedback@landsend.com.
3.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Fitness center, work from home options

Cons

Stagnant culture but better than when Sears owned them.

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Lands' End Response
2y
Thank you for taking the time to write a review. We are always looking for ways to improve and appreciate your feedback.
3.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Very nice product to sell and wonderful customers!

Cons

Old systems to operate, time constraints on the phone and many customers take a very long time to help, dinged if off phone for longer than 6 minutes, very archaic way of thinking, limited scheduling options, very late nights, and mandatory very long long shifts

avatar
Lands' End Response
2y
Thank you for taking the time to share your thoughts. We are always looking for ways to improve and appreciate your feedback.
Viewing 118 - 120 of 764 Reviews

Glassdoor has 847 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.