Lands' End reviews

3.5

61% would recommend to a friend

(766 total reviews)
avatar

Andrew McLean

66% approve of CEO

43% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

766 reviews
1.0
Dec 17, 2025

Applicants beware — this company rewards endurance, not excellence.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros for Lands' End.

Cons

Do you thrive on chaos? Love last-minute pivots after the work is already “final”? Enjoy being told the problem isn’t the lack of planning — it’s you? Then you might love working at LE. At LE, strategic planning takes a back seat to reactionary leadership, where completed projects are routinely overturned by sudden changes — followed by insistence that this was always the plan. Long nights and endless re-work aren’t bugs; they’re features. If you enjoy constant gaslighting disguised as “alignment,” you’ll feel right at home. Expectations shift without warning, accountability is blurred, and concerns are reframed as personal shortcomings. Prefer email? Think again. Communication happens almost exclusively in Teams, delivering a relentless stream of messages designed to keep you perpetually reactive. And if you’re considering the Marketing Communications division in particular, proceed with caution: the culture is especially toxic, making morale and trust ongoing casualties.

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Lands' End Response
4mo
Thank you for taking the time to share feedback. We appreciate your candid remarks about your overall experience. Please know that your comments are taken seriously and we are always looking to improve wherever possible. We wish you all the best in your next chapter.
4.0
Nov 29, 2025

Friendly atmosphere, interesting challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to have an impact and make a difference. Friendly welcoming culture

Cons

Ownership structure means investment is limited

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Lands' End Response
6mo
Thank you for sharing your experience and for being part of our team for over three years! We’re thrilled to read you appreciate the friendly, welcoming culture and the opportunities to make an impact. We appreciate your feedback.
3.0
Nov 20, 2025

B2B AE

Recommend
CEO approval
Business Outlook

Pros

People have tenure and helpful

Cons

New direction every year with new assigned book of business

Viewing 13 - 15 of 766 Reviews

Glassdoor has 849 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.