Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 849 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 61% of employees would recommend working at Lands' End to a friend and 43% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lands' End?

61% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Packer (11) , Order Filler (10) , Sales (10) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 83 reviews)); "Flexible and laid back with good pay" ((in 37 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 31 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 28 reviews)); "Benefits are good" ((in 28 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 40 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 18 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "Horrible upper management, no career growth" ((in 12 reviews)); "No bonuses to speak of for several years." ((in 9 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

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Lands' End

Lands' End reviews

3.5

61% would recommend to a friend

(766 total reviews)

Andrew McLean

66% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.6

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

766 reviews

4.0

Oct 21, 2025

Good for what it was

Sr site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

Good steady work in an unstable job market, always things to work on

Cons

Management doesn't seem to know what it's doing and changes direction constantly partly because of the moron Eddie Lampert

Lands' End Response

7mo

Thank you for sharing your experience. We take your concerns seriously. If you’re open to sharing more, please reach out to us at employeefeedback@landsend.com.Your feedback is valued and helps us continue to improve.

4.0

Oct 11, 2025

Pretty good experience

Web engineer intern

Recommend

CEO approval

Business Outlook

Pros

Kind and helpful team members and boss, good work life balance

Cons

No benefits as an intern, though you do get benefits as a part time employee. Commute is pretty awful (you lose about 2 hours of your day to it if you lie in Madison)

Lands' End Response

7mo

Thank you for sharing your experience as an intern. We’re thrilled to hear that you’ve found the team and leadership supportive and that work-life balance has been a positive aspect of your role. We appreciate your feedback regarding benefits and the commute. While benefits for interns are limited, we’re always evaluating ways to enhance the overall experience. We also understand that commuting can be challenging, and we’ll continue to explore flexible options where possible. Thank you for being part of the team and for your valuable contributions!

5.0

Oct 9, 2025

Great Seasonal Gig

Work from home sales agent

Recommend

CEO approval

Business Outlook

Pros

Ability to get hours based on your availability Great training and ongoing support Customers are great

Cons

Some required holiday hours Difficult to get time off during peak season

Lands' End Response

7mo

Thank you for sharing your experience and for your long-term commitment! We’re thrilled to hear that you enjoyed the flexibility, training, and support, as well as the opportunity to connect with great customers. We appreciate your note about holiday hours and peak season scheduling. They are important considerations, and we continually look for ways to balance business needs with team flexibility. Thank you for being such an important part of our seasonal team!

Viewing 16 - 18 of 766 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Warehouse / Production

Warehouse/ Production

Women's Fit Model - Extended Size

Men's Fit Model - Size Medium