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      Lands' End

      Engaged Employer

      Lands' End reviews

      3.5

      58% would recommend to a friend

      (765 total reviews)
      avatar

      Andrew McLean

      68% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      765 reviews
      5.0
      Sep 6, 2022

      Great Company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee Discount. Flexible Hours. Kind Management. Great company that stands behind their product.

      Cons

      Shifts can seem long depending on the season/type of callers. No down time between callers to allow employees an opportunity to decompress/regather themselves/take a breather between callers. Have worked for other remote jobs where there is a small window between callers and you can skip it if you don't need it, but sometimes you need it. Most customers are enjoyable, but you do get those bad eggs sometimes.

      avatar
      Lands' End Response
      3y
      Thank you for taking the time to share your feedback. We are always looking for ways to improve and appreciate your suggestions.
      5.0
      Aug 14, 2022

      Great Place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leaders truly care in the call center. Training is good and communication meetings with Director are interesting and fun. Work from home is flexible

      Cons

      systems and hours at peak

      avatar
      Lands' End Response
      3y
      Thank you for the glowing review! It’s a pleasure to read that you’re enjoying your time at Lands’ End.
      5.0
      Aug 2, 2022

      Great place to work!

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to work remote is one of the best things. Very flexible with schedule to allow for home life distractions.

      Cons

      Systems are old but they work.

      avatar
      Lands' End Response
      3y
      It’s great to read that you are enjoying your time at Lands’ End. Thank you for taking time to write a review.
      Viewing 238 - 240 of 765 Reviews
      Related searches: Lands' End jobs | Lands' End salaries | Lands' End benefits | Lands' End interviews
      ReviewsLands' End reviews

      Glassdoor has 848 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.