Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 848 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Lands' End to a friend and 40% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 85 reviews)); "Flexible and laid back with good pay" ((in 41 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 28 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 27 reviews)); "Great culture and very inclusive." ((in 27 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 40 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 20 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 17 reviews)); "Horrible upper management, no career growth" ((in 13 reviews)); "No bonuses to speak of for several years." ((in 10 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)

Andrew McLean

68% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews

5.0

May 28, 2022

Great place to work

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Excellent clothes. Great customers. Super nice co-workers.

Cons

Honestly can’t think of any cons. One of the best retail jobs I’ve had.

Lands' End Response

4y

Thank you for taking the time to share your feedback. It’s wonderful to read that you enjoyed your time at Lands’ End!

2.0

May 11, 2022

Old School Retail

Manager

Recommend

CEO approval

Business Outlook

Pros

-employee discount -Paid Time Off -benefits -pay

Cons

-stuck in the old ways of retail, you have to kiss up to higher ups who don’t really know what’s going on -don’t want to listen to actual feedback, once you deliver it, it’s taken as unprofessional and unwarranted -there’s favoritism like no other, people have jobs because they are friends of higher ups -will “listen” to your concerns or issues, but won’t do anything because that’s how things are done -HR is useless, can’t even fire incompetent people

Lands' End Response

4y

Thank you for taking the time to share your feedback. We take these concerns very seriously and encourage you to email us at employeefeedback@landsend.com so that we can understand more about your situation and how it can be improved.

1.0

May 6, 2022

Disgusting Incompetence, Horrifying Management

Digital marketing specialist

Recommend

CEO approval

Business Outlook

Pros

There are no pros to working for this company. I am ashamed I did.

Cons

Director level management on my team was absolutely disgusting. The most incompetent and delusional I have ever met. Stealing from team members, bullying and insane. You wouldn't believe it. It was the most insane thing I have ever witnessed and I can't believe I went through this. As a woman I must warn other women DO NOT WORK HERE! Do not work on the digital/eCommerce team in any way. The management is crazy and delusional, they do nothing and are not held accountable for their actions. This says everything about senior management and the inevitable demise this company will face.

Lands' End Response

4y

Thank you for taking the time to share your feedback. We take these concerns very seriously, as harassment of any kind is repugnant and completely inconsistent with our commitment to provide a respectful, professional, and dignified workplace. We would like to know more about your experience and encourage you to email us at employeefeedback@landsend.com.

Viewing 250 - 252 of 765 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Warehouse/ Production

Men's Fit Model - Size Medium

Women's Fit Model - Extended Size

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Great place to work

Old School Retail

Disgusting Incompetence, Horrifying Management

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