Lands' End reviews

3.5

61% would recommend to a friend

(766 total reviews)
avatar

Andrew McLean

66% approve of CEO

43% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

766 reviews
2.0
Apr 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Front line Employees, health benefits, employee discount

Cons

401K matching at 3%, Sears Culture, no bonus for 5 years, location, direction from management, consistency within upper management

2.0
Apr 4, 2015

Blow hot then blow cold. Either way they blow.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay. When you work, which is iffy even when scheduled. They like to send people home early, without the pay you hope to earn when you 1) got scheduled 2) came in. Still has enough of a reputation to get you an interview when spotted on the resume.

Cons

Misrepresent hours you'll be working. Say they'll be flexible if you're a student to match your class schedule. They don't. Because of the nature of their spotty scheduling, you'll have to carry the workload of not just yourself but any number of your "buddy workgroup" when they're not scheduled which is FREQUENTLY. This while you're playing catch-up, from not be consistently scheduled, for your order follow-ups and contacts. Most of the people who want to be full-time seem to never be asked, even after working here for 3-4 years. Only one person out of approximately 50 that started at same time has been brought on as full time after 28 mos. The few that are still here ( about 15) are underemployed even while meeting expectations.

2.0
Mar 18, 2014

Started great, ended poorly

Recommend
CEO approval
Business Outlook

Pros

My experience with the company started out fantastic. I was working with a great team of talented people that were equally as excited to come to work. My manager was very supportive of my career goals and gave great feedback and I was promoted within a year of working there. Additional pluses: on-sight cafeteria, gym, coffee bar, and daycare

Cons

Lands' End has recently taken a turn for the worse. It is owned by Sears, need I say more? With the downturn of Sears, the parent company is forcing Lands' End to make promotional decisions that are better for Sears finances in the short term, but hurt Lands' Ends image in long term. Employee turnover has seriously increased over the past 3 years and the employees that remain with the company are strapped with an unmanageable workload, and without any additional compensation or title change. Additional minus: located in Dodgeville, WI, an hour from the capital, Madison, WI.

Viewing 25 - 27 of 766 Reviews

Glassdoor has 849 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.