Does Lantern pay their employees well?

According to anonymously submitted Glassdoor reviews, Lantern employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Lantern. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Lantern?

46% of Lantern employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lantern 2.8 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Lantern?

Care Advocate (19) , Customer Care Advocate (9) , Patient Care Advocate (3) , Accountant (2) , Customer Advocate (2) , Director (2) , Information Technology (2) , Intake Specialist (2) , Manager (2) , Operations (2) , Supervisor (2)

What are the pros of working at Lantern according to real employee reviews?

"Great culture for those who appreciate the value of hard work and growth." ((in 8 reviews)); "Great leadership and high paying quarterly initiates" ((in 8 reviews)); "Great people to work with." ((in 6 reviews)); "Great leadership team" ((in 6 reviews)); "You get great bonuses." ((in 4 reviews))

What are the cons of working at Lantern according to real employee reviews?

"Pay could be better" ((in 6 reviews)); "I worked for a cable company in billing and was given 3 months training." ((in 4 reviews)); "Favoritism is rampant, with the director and long" ((in 4 reviews)); "horrible management , management is overly rude" ((in 4 reviews)); "Supervisors are never at their desk, they’re either in a “meeting” or making Starbucks runs." ((in 4 reviews))

What are the top reviewed Lantern locations?

Dallas , Dallas-Fort Worth , Los Angeles , Orange , Philadelphia

Lantern reviews

3.0

46% would recommend to a friend

(121 total reviews)

John Zutter

60% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (121 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lantern has an employee rating of 3.0 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lantern employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

121 reviews

2.0

Nov 4, 2024

Toxic Environment

Care advocate

Recommend

CEO approval

Business Outlook

Pros

The job isn't super hard and the money is decent

Cons

Awful upper management and very toxic, almost impossible to build a career here

Lantern Response

1y

Hello, Thank you for sharing your feedback. I’m sorry to hear about your experience as we are committed to ensuring a positive workplace. We take concerns about company culture seriously, and I will address any issues that are raised with our leadership team. If you'd like to discuss this further, I encourage you to reach out to me directly so we can better understand your concerns and work toward improving the experience for everyone at Lantern. Thank you again for sharing your feedback. Meredith Fish SVP, Human Resources

3.0

Oct 25, 2024

The job sucks

Care advocate

Recommend

CEO approval

Business Outlook

Pros

Monthly bonuses, diversity, location, work from home opportunity, growth.

Cons

High employee turnaround in the company.

Lantern Response

1y

Hello, Thank you for sharing your feedback. While I’m glad to hear you appreciate some of the benefits at Lantern, I understand that turnover is a concern. Your input is valuable, and I encourage you to reach out directly if you'd like to share more about your experience or offer suggestions for improvement. Thank you, Meredith Fish SVP, Human Resources

3.0

Oct 8, 2024

Good job to get your foot in the door

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

ok pay to start off if you just graduated great company culture

Cons

call center a lot of work

Lantern Response

1y

Hello, Thank you for sharing your feedback. We’re glad to hear that you appreciated the company culture and the starting pay. We understand that working in a call center environment can be demanding, and we’re continuously looking for ways to improve both the workload and employee experience. Your input is important to us, and we wish you the best in your career moving forward. Thank you again for sharing your feedback. Meredith Fish SVP, Human Resources

Viewing 43 - 45 of 121 Reviews

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