Lantern reviews

Run don't walk from this company. This is by far the worst experience I've had in the work field in 20 yrs. The pay is horrible compared to the workload. The trainers were admittedly all failures. In their prior customer care roles they told us they received 0 and failing score and had horrible attendance. In the training class was constantly told by trainers that the company believes in their employees and will get any additional help to make sure your successful. Fast forward I started seeing favoritism and clique action. I was pulled to the side by a current employee and was told to keep an eye out for close relationship between trainers and the new hires. The refer-a- friend ppl will diffently keep their jobs so that the current employees get the bonus. Told me it was a racquet. I watched ppl fail their course and was pulled to the side by trainers and now magically they have a great score. I noticed certain ppl missed anywhere from 3-5 days in the first 2 months and the same ppl constantly were tardy, but was at told prior hire no absences or tardies. The training is sub par at best. The only thing the trainers did constantly was stay on their phones. The training is 2 months which was ridiculous and delusional at the same time. Your dealing with customers life and death situations, medical health history, HIPPA laws and medical terminology with 2 months that's careless. I worked for a cable company in billing and was given 3 months training. So the cable company has more value for their customers and their cable. But this company doesn't have value for their customers and their lives. The employees dressed like they just rolled from up under the bed. Flip flops tight leggings and even pj's pants Other issue for parking I paid $15-20 daily. Internet was awful would constantly kick you off calls.. Wouldn't recommend this company to my worst enemy