Lantern reviews

3.0

46% would recommend to a friend

(121 total reviews)

John Zutter

60% approve of CEO

52% positive business outlook

Lantern has an employee rating of 3.0 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lantern employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

121 reviews
2.0
May 2, 2025

Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

Monday thru Friday work schedule and training was decent

Cons

Parking, work load, management, upper management, inconsistency with QA scores, nit picky, shaming employees, toxic workplace

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Lantern Response
1y
Thank you for sharing your feedback. We’re glad to hear you found value in the Monday–Friday schedule and training provided. We’re sorry to learn that your experience included concerns about workload, management consistency, and the work environment. We take feedback like this seriously, as it helps us identify areas where we can improve. Over the past year, we’ve made changes to our leadership structure, QA processes, and team communication practices to further support a more consistent and respectful work environment. We appreciate your time at Lantern and your contributions over the years, and we wish you the best in your future endeavors. Meredith Fish SVP, People
1.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The 401(k) matchings are good if you get past the six-month mark.

Cons

There are many reasons to avoid Lantern. To kick things off, the benefits should be the easiest perk to attract talent, especially for a company that still claims startup status after 14 years, yet they are subpar. The health plans are only slightly better than the exchanges when one considers the 5 figure in-network out of pocket maximums. PTO is light and has a concerning catch - you will forfeit unused PTO unless state law requires such a payout. Thus, if you wish to join Lantern, you may wish to review your state's laws on PTO payouts on separation. However, the worst part of working in Technology at Lantern is the CIO. The CIO has clear favorites and believes that tenure is everything. There were serious problems with execution of product roadmaps and creating a high performing organization, mainly because of the previous sentence. Many people were not bought into the mission, just putting in their 8 hours and going home. This includes people from very junior to very senior in Technology. If the CIO liked them, and if they had been there for many years, lack of performance was fine. Others would be thrown under the bus. Then there were people across multiple departments, including non-Technology departments, that tried to help. They identified weaknesses concerning processes and people, providing recommendations on how to move forward and making some changes to move things forward. Unfortunately, the CIO is unable to identify talent, having too many biases and believing people with ambition had little to no talent. Thus, rather than take advantage of that wise cross-functional counsel to improve the organization, he blamed those very people that were trying to help for his past failures, and he worked with HR to exit them. The right people are gone, many of the wrong people are still there, some people are very hard workers and getting used, and he takes no accountability for failed projects and even failed programs. If you join his organization, well, actually, you shouldn't.

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Lantern Response
1y
Thank you for taking the time to share your feedback. Since your departure, Lantern has made several changes, including transitioning from a CIO-led structure to new technology leadership. We recently welcomed a new CTO who is focused on building a collaborative, high-performing team. Additionally, we’ve updated our PTO policy for exempt employees to a flexible time off model, aimed at offering greater autonomy and balance. We remain committed to evolving our culture and operations to better support our people and our mission. We appreciate your contributions during your time with us and wish you the best in your next chapter. Thank you for your feedback. Meredith Fish SVP, People Team
5.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Lantern expects a lot from its people, and its people expect a lot from themselves. Great culture for those who appreciate the value of hard work and growth.

Cons

Nothing that is of concern.

avatar
Lantern Response
1y
Thank you for taking the time to share your experience at Lantern. We're thrilled to hear that you value the culture of hard work and growth—it’s something we’re deeply proud of and strive to nurture every day. Your kind words reinforce the importance of maintaining high standards while supporting one another along the way. We also appreciate your encouragement to stay focused on doing right by both our team and our customers. That’s a principle we hold close, and it's always motivating to hear it echoed by our employees. Thanks again for being a part of Lantern and for contributing to the culture we’re building together. Meredith Fish SVP, People Team
Viewing 25 - 27 of 121 Reviews

Glassdoor has 123 Lantern reviews submitted anonymously by Lantern employees. Read employee reviews and ratings on Glassdoor to decide if Lantern is right for you.