Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 961 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 73% of employees would recommend working at LegalZoom to a friend and 71% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at LegalZoom?

73% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 108 reviews)); "The people here are great and are like family" ((in 77 reviews)); "The pay is good and performance" ((in 38 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 23 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 17 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"Previous leadership must be sick at how the new leadership has destroyed what was once a great company." ((in 42 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 25 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Favoritism is a big deal here." ((in 11 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 8 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What LegalZoom locations have received the highest employee ratings?

Mountain View , San Francisco , Los Angeles

Skip to content Skip to footer

Notifications

LegalZoom

LegalZoom reviews

4.0

73% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.1

Work/Life balance

3.9

Senior management

3.8

Career opportunities

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

914 reviews

5.0

Oct 17, 2025

Great progress

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of progress was made this year to revise the company mission, vision, strategic priorities and operating mechanisms which has led to both culture and performance improving. There’s a strong focus on innovation — especially around AI in combination with attorney supported products aimed at simplifying legal services. The culture is supportive, collaborative, and values-driven. Benefits are excellent, and there’s a strong sense of inclusion and respect.

Cons

Like any fast-moving company, priorities can shift quickly. It’s not the place for someone who prefers a slow pace or rigid roadmaps — but if you thrive in a dynamic environment, it’s exciting.

5.0

Oct 17, 2025

Amazing environment to learn

Sr. director marketing

Recommend

CEO approval

Business Outlook

Pros

Leadership is intelligent, kind, empathetic and fair The strategy is clear and unwavering People truly like each other and help each other Given we're a little smaller of an organization you get to oversee a wider array of areas allowing for tremendous growth opportunities Work from home allows for work life balance - this is huge in today's tech world

Cons

Our new leadership has set strategies to deliver amazing results; however, it will take our stock time to grow to the level we all seek

5.0

Oct 14, 2025

Great place

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

- great flexibility and pay - lots of growth opportunity

Cons

- frequent projects - required to work many hours

Viewing 64 - 66 of 914 Reviews

Jobs at LegalZoom

Senior Executive Assistant

Senior Executive Assistant

Senior Organic Social Media Manager

Senior Organic Social Media Manager