Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 961 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 73% of employees would recommend working at LegalZoom to a friend and 71% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at LegalZoom?

73% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 108 reviews)); "The people here are great and are like family" ((in 77 reviews)); "The pay is good and performance" ((in 38 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 23 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 17 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"Previous leadership must be sick at how the new leadership has destroyed what was once a great company." ((in 42 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 25 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Favoritism is a big deal here." ((in 11 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 8 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What LegalZoom locations have received the highest employee ratings?

Mountain View , San Francisco , Los Angeles

LegalZoom reviews

4.0

73% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.1

Work/Life balance

3.9

Senior management

3.8

Career opportunities

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

914 reviews

5.0

Oct 9, 2025

Great Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The combination of top-tier benefits, competitive pay, and an exceptional company culture is what makes my job enjoyable. The environment is supported by consistent engagement and events.

Cons

Internal changes often happen very quickly and could benefit from more thorough preparation and communication

LegalZoom Response

8mo

Thank you for your valuable feedback. We're thrilled you appreciate our top-tier benefits, competitive pay, and exceptional company culture, and that you find our environment supportive and engaging. We acknowledge your concern regarding rapid internal changes and the need for better preparation and communication. We understand the challenges that high-velocity change creates, and feedback like this is crucial for us to improve the experience for the future. Your dedication and honest perspective are greatly appreciated.

5.0

Oct 7, 2025

Great place to work & grow

Senior talent acquisition lead

Recommend

CEO approval

Business Outlook

Pros

company really values work life balance &. Great perks. Amazing team to work with which creates a supportive environment.

Cons

Work can get intense at times.

LegalZoom Response

8mo

Thank you for your feedback! We're thrilled you appreciate our work-life balance, great perks, and supportive team environment. We recognize that work can get intense at times. We are committed to actively monitoring workloads and resource management to ensure a sustainable pace while delivering on our high-impact projects. Thank you for being part of the LegalZoom team.

4.0

Oct 6, 2025

Empowering environment with opportunities for growth and innovation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Collaborative and mission-driven culture that values transparency and inclusion. Leadership genuinely invests in employee growth through mentorship and stretch opportunities. Exciting focus on innovation — especially in analytics, automation, and AI — creating opportunities to modernize systems and processes. Flexible hybrid environment with supportive peers and approachable senior leaders. Clear organizational goals and alignment between departments, with ongoing improvements to processes and systems.

Cons

Tools and processes continue to evolve, which can be challenging for those who prefer consistency.

LegalZoom Response

8mo

Thank you for this exceptional feedback! We are thrilled to see our focus on a collaborative, mission-driven culture and leadership investment in growth is resonating. We strive to provide the flexible, innovative environment you described. Your perspective is invaluable as we continue to empower our teams.

Viewing 67 - 69 of 914 Reviews

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Great Culture

Great place to work & grow

Empowering environment with opportunities for growth and innovation

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