Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 961 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 73% of employees would recommend working at LegalZoom to a friend and 71% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at LegalZoom?

73% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 107 reviews)); "The people here are great and are like family" ((in 80 reviews)); "The pay is good and performance" ((in 41 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 26 reviews)); "Coworkers are a great group of people." ((in 15 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"But it is shameful that the company positions the customer facing agent and their direct leadership against each other in this way." ((in 41 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 28 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 11 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 11 reviews)); "Upper management is clueless and operate the company at a loss." ((in 8 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What LegalZoom locations have received the highest employee ratings?

Mountain View , San Francisco , Los Angeles

LegalZoom reviews

4.0

73% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.1

Work/Life balance

3.9

Senior management

3.8

Career opportunities

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

914 reviews

5.0

Oct 2, 2025

Good balance and flexibility day to day

Sr. recruiting coordinator

Recommend

CEO approval

Business Outlook

Pros

The company really respects work-life balance, and I never feel bad about taking time off when I need it. Having the option to work remote most days is great, but I also like being able to go into the office when I want to be around others. The office itself is cozy and comfortable, and the benefits are honestly some of the best I’ve had. Overall, it feels like a supportive place that values people and understands that personal life matters too.

Cons

Could use more chances for cross-functional collaboration.

LegalZoom Response

8mo

We sincerely appreciate your valuable feedback, particularly given your 5 years with LegalZoom. We are delighted that you value our work-life balance, flexible remote options, and the supportive culture—we're proud of our award-winning benefits! Your point about the need for more cross-functional collaboration is excellent and vital input for our growth. We are actively exploring solutions to enhance connection points across all teams, ensuring better strategic alignment and knowledge sharing. Thank you for your continued dedication and commitment.

5.0

Oct 2, 2025

Culture of Belonging and Growth

Recruiting coordinator

Recommend

CEO approval

Business Outlook

Pros

I have loved my time so far at LegalZoom. The team is amazing and made me feel welcome since day 1. They are so hands-on and ready to jump in and help with any problem you might have. Highly recommend!

Cons

We are still working on streamlining processes and making work more efficient.

LegalZoom Response

8mo

Thank you for sharing your positive experience! We are thrilled that you felt welcome since day one and that you're benefiting from our hands-on, supportive team culture. Creating a "Culture of Belonging and Growth" is central to our mission, and we are delighted to see that reflected in your early experience. We acknowledge your feedback regarding the need to streamline processes and improve efficiency. We recognize that as a rapidly growing organization, this is an area of continuous focus and improvement. We are excited to have you on the LegalZoom team!

5.0

Oct 2, 2025

Awesome Benefits

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, a people first mentality, and great competitive benefits

Cons

I don't feel there are any

LegalZoom Response

8mo

Thank you for this review! We are absolutely thrilled to hear that you feel we have a "people first mentality" and that you recognize our commitment to great work-life balance and competitive benefits. This validation of our culture and investment in our people is the best feedback we can receive. We are proud to have you on the LegalZoom team!

Viewing 73 - 75 of 914 Reviews

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Good balance and flexibility day to day

Culture of Belonging and Growth

Awesome Benefits

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