Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 961 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 73% of employees would recommend working at LegalZoom to a friend and 71% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at LegalZoom?

73% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 107 reviews)); "The people here are great and are like family" ((in 80 reviews)); "The pay is good and performance" ((in 41 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 26 reviews)); "Coworkers are a great group of people." ((in 15 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"But it is shameful that the company positions the customer facing agent and their direct leadership against each other in this way." ((in 41 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 28 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 11 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 11 reviews)); "Upper management is clueless and operate the company at a loss." ((in 8 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What LegalZoom locations have received the highest employee ratings?

Mountain View , San Francisco , Los Angeles

LegalZoom reviews

4.0

73% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.1

Work/Life balance

3.9

Senior management

3.8

Career opportunities

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

914 reviews

2.0

Oct 3, 2025

Not worth it

Sales lead

Recommend

CEO approval

Business Outlook

Pros

People you work with closely

Cons

Pay and management. Goals will change after the month closes which will reduce your payouts, you get more responsibilities outside your role with no additional pay. When bringing things to HR, nothing is done and you are told to deal with it.

4.0

Oct 3, 2025

Best Team I've Ever Had

Human resources business partner hrbp

Recommend

CEO approval

Business Outlook

Pros

~ Strong Growth Trajectory with Clear Upside Potential ~ Culture of Accountability and Performance Management ~ Highly Collaborative Team with a Supportive Culture

Cons

~ Frequent transitions and strategic pivots

LegalZoom Response

8mo

Thank you for this outstanding review, especially the high praise for your "Best Team I've Ever Had." We're thrilled to see our strong growth trajectory and highly collaborative culture making a difference for our team. We acknowledge your concern regarding frequent transitions and strategic pivots. We understand this can be challenging and are continuously working to improve the clarity, communication, and support around these necessary changes to maintain stability. We greatly appreciate your advice to continue investing in people leaders and fostering inclusion. Thank you for being part of the LegalZoom team.

5.0

Oct 3, 2025

Exciting work in a fun, supportive environment!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

LegalZoom is an incredibly positive and supportive place to work. I've been consistently impressed by the genuine commitment of leadership and my colleagues to fostering an environment where learning and growth are not just encouraged, but actively facilitated. Leadership doesn't just delegate tasks; they empower us to solve problems and take ownership of initiatives. I've been given multiple opportunities to dive into complex business challenges, apply new skills, and make a direct contribution to our business priorities. It feels great to know that the work I do is strategically valuable and that my voice is heard when shaping solutions.

Cons

As LegalZoom is continually growing and adapting to meet the dynamic needs of the industry, the pace can sometimes be very fast. It requires proactive communication and flexibility to navigate the frequent strategic shifts, but this rapid change is also what makes it exciting.

LegalZoom Response

8mo

Thank you for this fantastic review! We are energized to hear that you feel supported, empowered, and that your work has strategic value after your many years with LegalZoom. We are deeply committed to fostering an environment where learning and growth are actively facilitated. We acknowledge the very fast pace and the requirement for proactive communication to navigate strategic shifts. We agree this dynamism drives excitement, and we are continually focused on providing the best possible support and clarity to help our team thrive amidst change. Thank you for being a valued member of the LegalZoom team.

Viewing 70 - 72 of 914 Reviews

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Best Team I've Ever Had

Exciting work in a fun, supportive environment!

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